Gwendolyn A. Franklin
Houston,TX
Summary
Gwendolyn A. Franklin is an experienced Supervising Nurse and Case Manager based in Houston, TX, with expertise in nursing administration, case management, utilization management, staff education, and wound care. Her role at HCA Healthcare as a Registered Nurse involved patient assessment, individualized care plan development, medication management, patient and family education, and various clinical procedures, reflecting her strong commitment to high-quality patient care and leadership in healthcare settings. Proven leader who collaborates on multidisciplinary teams to develop effective care plans, quality initiatives, records monitoring, billing procedures and healthcare programs.
Overview
21
21
years of professional experience
Work History
Registered Nurse
Midtown Hospice
03.2026
- Patient Assessment: Providing care to terminally ill patients, focusing on comfort, pain management, and quality of life, educating families. Offering families emotional support.
Registered Nurse
HCA Healthcare
Houston, TX
02.2024 - 03.2025
- Patient Assessment: Evaluated patient conditions by performing physical assessments and obtaining patient histories.
- Care Plan Development: Collaborated with the healthcare team to create individualized care plans tailored to each patient’s needs.
- Medication Management: Administered medications and monitor side effects, ensuring adherence to prescribed treatment plans.
- Education: Provided education to patients and their families about health management strategies, including medication instructions and lifestyle modifications.
- Wound Care: Performed wound care and manage other nursing tasks like catheter care and feeding management.
- Record Keeping: Maintained accurate and timely documentation of patient care, observations, and progress in health records.
- Communication: Coordinated with physicians, therapists, and family members to facilitate comprehensive care.
- Emergency Care: Responded to medical emergencies and provided appropriate care until further help arrives.
Staff Nurse
Prestige Living Care Center
Houston, TX
09.2022 - 02.2025
- Led and coordinated admissions and recertifications from major hospitals.
- Assisted with difficult venipunctures.
- Maintained adequate communication with physicians for updates on care plans.
- Clinical assessments that included patient referrals for specialty care.
Registered Nurse
Brookdale Senior Living Center
Houston, TX
03.2018 - 11.2021
- Administered compassionate care to patients and observe patients for changes in condition.
- Reporting to physicians for proper instructions and treatment.
- Accurate recordkeeping and attention to details concerning confident patient information.
- Perform training, orientation and mentoring duties for new nurses to guide them through company policies and procedures.
Administrator/Supervising Nurse
Uni-Care Home Health, Inc.
Beaumont, TX
01.2005 - 12.2017
- Oversaw patient care, case management, and administrative duties to ensure alignment with policies, regulations and procedures within the agency.
- Hired, trained, and managed staff for all aspects of the organization to include billing, quality assurance, and human resources.
- Utilization review, total quality management, OASIS training and review of patient records for appropriate medical necessity and intensity of service and obtained authorization for care from all payers.
Staff Nurse (Contract)
All Health Staffing
Richmond, TX
01.2006 - 12.2006
- Managed MI Patients, post-op CABAGE, IV therapy, demonstrating adaptability to rapidly changing environments and circumstances, while providing compassionate care for patients.
Staff Nurse
Prestige Living Care Center
Houston, TX
01.2004 - 01.2005
- Assisted difficult vena punctures and IV medications for arrhythmia.
- Ensured patients were recertified, complying with company procedures, led and coordinated transition of home health patient admissions.
- Maintained adequate communication with physicians for updates on care plans.
Education
Licensed Registered Nurse -
Lamar University
Beaumont, TX01-1989
Skills
- Nursing Administration
- Case Management
- Utilization Management
- Staff Education and OASIS Training
- Managed Care
- Patient Care
- ICD-10 Knowledge and Medical Terminology
- Credentialing
- Wound Care
- Medical Technology
- Records Management
- HCHB/KINNSER software
Timeline
Registered Nurse
Midtown Hospice
03.2026
Registered Nurse
HCA Healthcare
02.2024 - 03.2025
Staff Nurse
Prestige Living Care Center
09.2022 - 02.2025
Registered Nurse
Brookdale Senior Living Center
03.2018 - 11.2021
Staff Nurse (Contract)
All Health Staffing
01.2006 - 12.2006
Administrator/Supervising Nurse
Uni-Care Home Health, Inc.
01.2005 - 12.2017
Staff Nurse
Prestige Living Care Center
01.2004 - 01.2005
Licensed Registered Nurse -
Lamar University