Gwendolyn Bodie-Emory
Sherrills Ford,NC
Summary
Results-driven independent courier with Davis Delivery Service, adept at optimizing routes and enhancing delivery efficiency. Skilled in GPS technology and route planning, I excel in maintaining strong client relationships through exceptional communication. Achieved consistent performance targets, ensuring timely deliveries and fostering client retention through outstanding service.
Overview
18
18
years of professional experience
Work History
Independent Courier
Davis Delivery Service
Charlotte, NC
03.2021 - 12.2024
- Enhanced delivery efficiency by optimizing routes and maintaining strict adherence to schedules.
- Supported effective inventory management for clients by accurately recording shipment details upon receipt and delivery completion.
- Met or exceeded daily performance targets relating to timely pickups/drop-offs as well as the total number of completed deliveries.
- Increased client retention through exceptional communication and professional demeanor during pickups and dropoffs.
Independent Contractor
Fetch
Charlotte, NC
09.2021 - 12.2023
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Co-Owner/CFO
B-E ELITE Courier Services Inc
Atlanta, GA
10.2006 - 05.2010
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Education
Bachelor Of Arts - Communications
UNC- Chapel Hill
Chapel Hill, NCCPAA -
CVCC
HickorySkills
- GPS technology
- Delivery documentation
- Route planning
- Vehicle maintenance
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Project management
- Schedule management
- Error correction
- Records coordination
- Resources allocation
- Operations oversight
- Business development
- Customer retention strategies
- Supply chain management
- Vendor management
- Material and equipment procurement
- Time management
Timeline
Independent Contractor
Fetch
09.2021 - 12.2023
Independent Courier
Davis Delivery Service
03.2021 - 12.2024
Co-Owner/CFO
B-E ELITE Courier Services Inc
10.2006 - 05.2010
Bachelor Of Arts - Communications
UNC- Chapel Hill
CPAA -
CVCC