Gwendolyn Cage
Baton Rouge,LA
Summary
Proven achiever in operational efficiency and teamwork, I enhanced customer satisfaction and streamlined processes at Baton Rouge General Hospital. Expert in cross-functional communication and scheduling coordination, I excel in fast-paced environments, evidenced by my tenure at Westport Linen. My approach combines meticulous quality control with fostering collaborative growth, driving significant improvements in productivity and team synergy.
Overview
19
19
years of professional experience
Work History
Operations Support Associate
Baton Rouge General Hospital
10.2007 - 02.2024
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Assisted in the development of training materials, contributing to a more knowledgeable and efficient workforce.
- Collaborated with cross-functional teams to develop strategies for process improvement and growth opportunities.
- Enhanced customer satisfaction by resolving issues and providing timely support.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
Packer
Westport Linen
11.2004 - 10.2007
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Education
Diploma - Regular Studies
Capitol High School
Baton Rouge, LA08.1971
Skills
- Operational Efficiency
- Scheduling Coordination
- Cross-Functional Communication
- Scheduling
- Teamwork and Collaboration
Timeline
Operations Support Associate
Baton Rouge General Hospital
10.2007 - 02.2024
Packer
Westport Linen
11.2004 - 10.2007
Diploma - Regular Studies
Capitol High School
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