Summary
Overview
Work History
Education
Skills
Timeline
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Gwendolyn Campbell

Summerville,SC

Summary

Dynamic Team Leader at Compass Group Management with a proven track record in enhancing customer satisfaction and fostering a collaborative team culture. Skilled in team motivation and complex problem-solving, I successfully improved operational workflows, empowering team members to exceed targets while maintaining high service quality standards.

Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.

Knowledgeable [Desired Position]. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.

Multi-tasking Team Leader well-known for executing successful, new [Type] initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

17
17
years of professional experience

Work History

Team Leader

Compass Group Management
02.2008 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Assisted in recruitment to build team of top performers.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Improved operational workflows, enabling team to handle increased workloads without compromising quality.

Education

Burke High School
244 President Street
06-1985

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Staff training
  • Coaching and mentoring
  • Documentation and reporting
  • Complex Problem-solving
  • Mentoring
  • Safety
  • Relationship building
  • Team building
  • Shift scheduling
  • Team Check-ins
  • Decision-making
  • Issue research
  • Teamwork
  • Problem-solving abilities
  • Team leadership

Timeline

Team Leader

Compass Group Management
02.2008 - Current

Burke High School

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Gwendolyn Campbell