Gwendolyn Carnathan
Northampton,PA
Summary
Supported quality production and shipping processes within warehouse operations. Ensured customer satisfaction within the resturant industry. Collaborated with coworkers across various teams to minimize confusion. Gained foundational computer skills through high school education and workplace training on different systems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Production Line Assembly Worker/Packer
HYDAC
Bethlehem, PA
02.2026 - Current
- Operated assembly machinery to ensure efficient production of components on the line.
- Inspected finished products for quality assurance, adhering to company standards and specifications.
- Collaborated with team members to maintain a clean and organized work area daily.
- Successfully operated multiple computer systems to ensure products were accounted for and labeled correctly.
Waitress/Hostess/Cashier/Busser
Seemsville Pub and Grille
Northampton, PA
04.2023 - 03.2026
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
- Effectively communicated with kitchen staff to provide accurate order preparation and timely delivery of meals to tables
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
- Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
- Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
- Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
- Collaborated with kitchen staff on special dietary requests or modifications from customers ensuring accuracy in meal preparations
Education
High school diploma - undefined
Northampton Area High School
Northampton, PA06.2023
Skills
- Food service
- Customer service
- Restaurant experience
- Food safety
- Ability to learn various computerized systems
- Communication
- Dishwashing
- Food handling
- Serving
- Assembly production
Certification
Driver's License
Additional Information
Authorized to work in the US for any employer
Timeline
Production Line Assembly Worker/Packer
HYDAC
02.2026 - Current
Waitress/Hostess/Cashier/Busser
Seemsville Pub and Grille
04.2023 - 03.2026
High school diploma - undefined
Northampton Area High School