Gwendolyn Crawford
Joplin Parks & Recreation
Pittsburg
2
years of professional experience
Detail-oriented Hospitality Leader experienced in customer service and staff training. Enhanced guest experiences through effective communication and leadership while fostering team collaboration in fast-paced environments. Delivered reliable service by resolving issues promptly and maintaining high operational standards.
Work History
Lifeguard
1 Year 5 Months- Responded promptly to emergencies, administering first aid and CPR as needed.
- Administered first aid and CPR during emergencies.
- Conducted regular safety inspections of pool facilities and equipment.
- Educated patrons on pool rules and water safety practices to promote awareness.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Upheld hygiene standards in pool and surrounding area.
Cashier
7 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on company policies and operational procedures.
- Managed cash drawer, ensuring accurate cash handling and reconciliation at shift end.
- Greeted customers entering store and responded promptly to customer needs.
Head Hostess
6 Months- Managed reservation system, optimizing seating arrangements for efficient service flow.
- Greeted and seated guests promptly, ensuring positive first impressions.
- Collaborated with servers and kitchen staff to coordinate guest needs effectively.
- Handled customer inquiries and complaints, providing prompt resolutions to enhance satisfaction.
- Monitored dining area activity, adjusting seating plans to accommodate peak times efficiently.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Sanitation Technician
3 Months- Operated sterilization equipment efficiently to prevent cross-contamination during dental procedures.
- Maintained cleanliness and sanitation of dental equipment and workspaces to ensure compliance with health standards.
- Conducted routine inspections of sanitation supplies to ensure adequate inventory levels for daily operations.
- Assisted in waste management procedures, promoting recycling and proper disposal of materials.
- Collaborated with dental staff to identify and address sanitation needs promptly, enhancing workflow efficiency.
- Adapted quickly to changing priorities in a fast-paced dental office, supporting overall operational effectiveness.
- Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
- Maintained strict adherence to safety guidelines, promoting a safe working environment for all employees.
Education
Bachelors - Business
Skills
Water safety training
First aid
CPR and AED training
Emergency response
Safety inspections
Effective problem-solver
Client relationship management
Customer service
Attention to detail
Effective communication
Leadership skills
Data management
Multitasking
Interests
Avid Reader
Stand-up Paddleboarding (SUP)
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Music
I like looking at the stars and learning about constellations.
Rock Climbing
Fashion and Style
Participate in local theater productions
enhancing my public speaking and teamwork skills.
Adventure Travel
Timeline
Cashier
Culver's Restaurant
10.2025 - 05.2026Read More
Lifeguard
Joplin Parks & Recreation
03.2025 - 08.2026Read More
Head Hostess
Jonny Carinos
11.2024 - 05.2025Read More
Sanitation Technician
Fort Scott Family Dental
05.2024 - 08.2024Read More
Pittsburg State University
Bachelors from Business
Read More