Gwendolyn Garland
407 SW 4th AVE,FL
Summary
Dynamic and results-driven professional with extensive experience in order fulfillment and inventory management at Her Second Chance. Proven ability to enhance team collaboration and optimize warehouse operations, implementing process improvements that increased efficiency. Skilled in safety compliance and problem resolution, fostering a productive work environment while training new staff effectively.
Diligent [Desired Position] with background as Fulfillment Specialist. Adept at managing inventory and coordinating shipping processes, ensuring smooth and efficient operations. Demonstrated ability to use problem-solving and time management skills to meet tight deadlines.
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.
Hardworking Inventory Specialist bringing [Number] years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Part-Time Fulfillment Specialist
Her Second Chance
03.2025 - Current
- Processed and fulfilled customer orders efficiently, ensuring timely delivery.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize fulfillment workflows and reduce delays.
- Assisted in training new staff on operational procedures and safety protocols.
- Implemented improvements in packing processes for increased efficiency and accuracy.
- Conducted regular performance reviews for team members, offering constructive feedback and guidance to support their ongoing professional development.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Managed and Supervised program participants in their daily cleaning responsibilities.
Line Cook
Jessica Hall OF Fame
01.2002 - 02.2025
- Prepared high-quality dishes following standardized recipes and presentation guidelines.
- Operated kitchen equipment, ensuring proper usage and adherence to safety protocols.
- Collaborated with team members to maintain smooth kitchen operations during peak hours.
- Trained new staff on food preparation techniques and kitchen procedures.
- Implemented improvements in food preparation processes, enhancing efficiency and consistency.
- Monitored inventory levels, assisting in stock management and ordering supplies as needed.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Dietary Aide
New England Medical Center
08.2012 - 11.2016
- Prepared and served meals according to dietary guidelines and patient needs.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with nutrition staff to ensure accurate meal deliveries.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
Deli/Bakery Clerk
Publix Grocery Store
03.2000 - 02.2007
- Ensured product freshness and quality by monitoring inventory levels and rotating stock regularly.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Operated bakery equipment safely and efficiently, adhering to operational standards and safety protocols.
- Collaborated with team members to maintain cleanliness and organization of bakery area.
- Implemented process improvements that increased efficiency in order fulfillment and product display.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Education
GED -
Atlanta Metropolitan State College
Atlanta, GASkills
- Order fulfillment
- Inventory management
- Warehouse operations
- Team collaboration
- Safety compliance
- Stock rotation
- Problem resolution
Certification
Food Handler Training - Florida
Timeline
Part-Time Fulfillment Specialist
Her Second Chance
03.2025 - Current
Dietary Aide
New England Medical Center
08.2012 - 11.2016
Line Cook
Jessica Hall OF Fame
01.2002 - 02.2025
Deli/Bakery Clerk
Publix Grocery Store
03.2000 - 02.2007
GED -
Atlanta Metropolitan State College