Gwendolyn Greenaway
Orlando,FL
Summary
With the skills I have learned over the years. I am willing to prove myself capable of creating a positive a positive and productive work environment by communicating with team members and setting clear goals.
Presently I am working at Advent Health Hospital in the Nutritional Service Department. I have been working in this department for the past 5 years and 7 months. I am presently working in the Diet Office and has for the past 3 years. Along with working in the Diet Office I have helped in different departments when needed.
Overview
6
6
years of professional experience
Work History
Lead of Management
Winn Dixie Stores
- I lead the team in the Deli/Bakery Department, making decisions on purchasing what was needed, taking inventory and running the department.
Deli/Bakery Associate
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
- Collaborated with team members to ensure consistent product quality and adherence to company standards.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
Deli Lead
- Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.
- Streamlined inventory management for reduced wastage and improved product availability.
- Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
- Collaborated with store managers to implement promotional strategies resulting in increased sales.
Deli/Bakery Manager
- Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Developed and maintained strong relationships with suppliers to ensure timely delivery of raw materials.
- Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
Assistant Deli Manager
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Streamlined deli operations by implementing efficient inventory management processes.
- Increased sales through effective merchandising and attractive product displays.
- Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
- Managed staff schedules, ensuring adequate coverage during peak hours and reducing overtime expenses.
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Collaborated with store management to develop promotional strategies, boosting deli revenue.
- Implemented cost-saving measures through waste reduction initiatives and improved purchasing practices.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Built strong relationships with vendors, negotiating favorable pricing for high-quality products.
Clerk at a Legal Office
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Diet Office Clerk
AdventHealth
06.2018 - Current
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
Education
AS Degree in Accounting -
01.2018
Associate of Science - Accounting
Valencia College
Orlando, FL01.2018
Associate of Science - Accounting And Business Management
Orlando Technical College - Mid Florida Tech
Orlando, FL1992
Certificate in Accounting and Word Processing - GED
Career Training Institute
Orlando, FL1990
Skills
- Deadline-Oriented
- Payroll Management
- Employee Relations
- Customer Service
- Organizational Skills
- Time Management
- Team Building
- Problem Solving
- Decision Making
- Training and Development
- Attention to Detail
Timeline
Diet Office Clerk
AdventHealth
06.2018 - Current
Lead of Management
Winn Dixie Stores
Deli/Bakery Associate
Deli Lead
Deli/Bakery Manager
Assistant Deli Manager
Clerk at a Legal Office
AS Degree in Accounting -
Associate of Science - Accounting
Valencia College
Associate of Science - Accounting And Business Management
Orlando Technical College - Mid Florida Tech
Certificate in Accounting and Word Processing - GED
Career Training Institute
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