Gwendolyn Hunt
TULSA,Oklahoma
Summary
Compassionate and dedicated professional with ability to enhance satisfaction through effective communication and adherence to treatment plans. Skilled in client observation, comprehensive support and an empathetic mindset fostering a safe and supportive environment for individuals with diverse needs.
Overview
20
20
years of professional experience
Work History
Patient Companion
Saint Francis Healthcare System
07.2020 - Current
- Provide continuous observation for patient safety.
- Acted as a liaison between patients and staff, ensuring clear communication of needs or preferences in both directions.
- Recognized and reported abnormalities or changes in patients' health status to health care team.
- Promoted adherence to prescribed treatment plans by offering gentle reminders and encouragement to patients.
- Help order meals and other requests needed such as communication with psychologist and chaplain.
- Improve patient outlook and daily living through compassionate care.
Case Manager
Oklahoma Human Services|Developmental Disability Services
11.2024 - 04.2025
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Assisted clients with obtaining basic needs.
- Coordinated team meetings between clients, family, and health care providers
Front Desk Supervisor/Childcare Provider
Victory Church
03.2012 - 05.2018
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Scheduled and assigned daily work and activities for team members.
- Efficient communication between staff and parents/students.
- Assisting staff in classrooms.
- Monitored safety, health and sanitation processes.
Dietary Aide
OSU Medical Center
05.2005 - 12.2006
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
Education
Pyschology
Oral Roberts University
Tulsa, OK05-2024
Skills
- Patient care
- First aid and safety
- Professionalism and ethics
- Client documentation
Timeline
Case Manager
Oklahoma Human Services|Developmental Disability Services
11.2024 - 04.2025
Patient Companion
Saint Francis Healthcare System
07.2020 - Current
Front Desk Supervisor/Childcare Provider
Victory Church
03.2012 - 05.2018
Dietary Aide
OSU Medical Center
05.2005 - 12.2006
Pyschology
Oral Roberts University
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