Hi, I’m
Gwendolyn Jackson
Customer Service
Greenwood,SC
Summary
Demonstrator driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Qualified Demonstrator 8 years in fast-paced customer service and call center environments. Personable and professional under pressure.
Overview
8
Years of Professional Experience
Work History
Sams ClubWorth Avenue, Woodbridge, VA 22192
Demonstrator
01.2002 - 02.2010
Job overview
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Provided an elevated customer experience to generate a loyal clientèle.
- Implemented marketing strategies which resulted in positive% growth of customer base.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Assisted customers with food selection, inquiries and order customization requests.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Served as the main liaison between customers, management and sales team.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Helped drive sales goals and achieve monthly quotas.
- Routinely answered customer questions regarding merchandise and pricing.
- Dedicated to continuously improving sales abilities and product knowledge.
- Designed displays to make the store experience interactive, engaging and reassuring.
- Asked open-ended questions to assess customer needs.
- Communicated all store initiatives and promotions to customers to generate return business.
Education
George Washington High School
High School Diploma
1956
University Overview
Skills
- Exceptional communication skills
- Creative problem solver
- Multiple cooking technique
- Beautiful presentation of food
- Excellent customer service skills
- Time management
- Active listener
- Positive attitude
- Commercial production
Timeline
Demonstrator
Sams Club
01.2002 - 02.2010
George Washington High School
High School Diploma
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