Gwendolyn Johnson
Phoenix
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to meet team goals and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Dietary Aide/Housekeeping and Laundry Attendant
San Stone
Tucson, AZ
02.2024 - 10.2025
- Assisted in meal preparation and plating according to dietary guidelines.
- Delivered meals to residents, ensuring prompt and courteous service.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Upheld strict confidentiality regarding sensitive information encountered during the course of duty, including guest personal belongings left unattended in their rooms.
- Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
EVS Technician
Banner Cancer Center
Tucson, AZ
07.2022 - 12.2023
- Maintained patient and hospital confidentiality.
- Ensured timely completion of assigned tasks by prioritizing duties based on urgency and importance.
- Enhanced facility cleanliness by implementing efficient waste disposal and recycling procedures.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
Customer SVC/Cashier
Tucson Electrical Power
Tucson AZ
05.2022 - 12.2022
- Maintained accurate cash drawer balance and performed end-of-day reconciliations.
- Trained new staff on checkout procedures and operational policies.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Dietary Aide Supervisor
Ensign
Tucson, AZ
03.2017 - 05.2022
- Supervised dietary staff to ensure compliance with safety and sanitation standards.
- Coordinated meal planning and preparation to meet resident dietary needs and preferences.
- Implemented training programs for new staff, enhancing team efficiency and service quality.
- Led cross-functional meetings to discuss dietary issues and develop strategic solutions.
- Mentored and trained new dietary aides, ensuring proper adherence to safety protocols and nutritional guidelines.
- Assisted in menu development based on seasonal ingredients availability, offering diverse options that appealed to patients'' tastes.
- Prioritized safety by conducting regular audits of kitchen equipment maintenance requirements and reporting issues for timely resolution.
- Achieved high levels of cleanliness by implementing sanitation procedures in accordance with health department regulations.
- Boosted team morale through effective communication, fostering a positive work environment.
- Kept all kitchen areas clean, tidy and free of hazards.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Monitored food inventory and supplies to prevent waste.
- Supervised food presentation and plating to enhance visual appeal.
Education
High School Diploma -
Coolidge High School
Coolidge, AZ05-1980
Paralegal - Paralegal Studies
Bakers Community College
Auburn Hills, MI05-2007
Skills
- Time management
- Problem-solving
- Customer service
- Patient communication
- Food handling safety
- Issue resolution
- OSHA compliance
- Sanitization
- Food preparation
- Nutrition
- Food safety
Timeline
Dietary Aide/Housekeeping and Laundry Attendant
San Stone
02.2024 - 10.2025
EVS Technician
Banner Cancer Center
07.2022 - 12.2023
Customer SVC/Cashier
Tucson Electrical Power
05.2022 - 12.2022
Dietary Aide Supervisor
Ensign
03.2017 - 05.2022
Paralegal - Paralegal Studies
Bakers Community College
High School Diploma -
Coolidge High School