Gwendolyn Johnson-Dancer
Pasadena,CA
Summary
I seek and to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm also detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Monitor
Los Angeles Center For Alcohol And Drug Abuse
01.2020 - Current
- Maintained high levels of vigilance while monitoring multiple patients simultaneously, ensuring prompt identification of any changes in condition.
- Provided mental, and emotional support by using positive reinforcement.
- Maintained strict compliance with all relevant regulatory guidelines and industry standards to uphold the integrity of patient monitoring processes.
- Managed high volumes of documents efficiently, prioritizing tasks according to patients' profile.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Counselor Internship
Elijah's House Treatment Center
11.2019 - 01.2020
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Organized clinical interventions and treatment plans for clients
- Enhanced client's experience by managing appointments, scheduling and providing timely follow-ups.
- Enhanced clients productivity through consistent monitoring, and feedbacks
- Communicated with dispatchers and other office personnel to accommodate client's needs for a safe transportation.
House Manager
PCCF Women's Discipleship Home
04.2018 - 01.2020
- Promoted a positive, inclusive environment by organizing support groups and workshops to focused on sobriety (Sober Life Style)
- Planned and implemented individualized patient care strategies, providing comprehensive tools for practitioners and support staff.
- Developed relevant faith-based curriculum tailored to the needs of the patient.
Outreach Manager
Regional Center Outreach
09.2012 - 09.2013
- Assists clients with disabilities on their daily activities and recovery process.
- Built strong relationships with clients and clients' family to deliver emotional support and companionship.
- Supported rehabilitation efforts by assisting clients with collaborating with other programs or staffs by executing special events.
- Evaluated the effectiveness of support group sessions by gathering feedback from participants.
Education
High School Diploma -
Huntsville High School
Huntsville, TX06.1973
Skills
- Behavior Management
- Incident Reporting
- Documentation And Reporting
- Conflict Resolution
- Microsoft Office
- Team Leader
- Coordination and Teamwork
Certification
- Licensed Substances Used Disorder (SUD)
- Nursing Aid Certificate
Courses
- CARR Institute
- AADAP (Asian American Drugs Abuse Program)
- CCAPP (California Consortium of Addiction Programs and Professionals)
- Salvation Army
Timeline
Monitor
Los Angeles Center For Alcohol And Drug Abuse
01.2020 - Current
Counselor Internship
Elijah's House Treatment Center
11.2019 - 01.2020
House Manager
PCCF Women's Discipleship Home
04.2018 - 01.2020
Outreach Manager
Regional Center Outreach
09.2012 - 09.2013
High School Diploma -
Huntsville High School
- Licensed Substances Used Disorder (SUD)
- Nursing Aid Certificate
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