Summary
Work History
Education
Skills
Timeline
Generic

Gwendolyn Lewis

Oklahoma City,OK

Summary

Dynamic professional with over 15 years of customer service excellence and 7 years of experience as a nurse. Known for a positive attitude, adaptability, and exceptional communication skills. Excited to contribute to a fast-paced fintech startup, leveraging strong critical thinking, a customer-first mindset, and a proven ability to thrive in challenging environments. Seeking to combine a background in healthcare and customer service with business operations and innovation.

Work History

Correctional Nurse

Turn Key Staffing Solutions
  • Provided emergency care to inmates by responding promptly to medical emergencies within the facility.
  • Promoted a safe environment for both staff and inmates by adhering to institutional policies regarding contraband control, safety measures, and crisis intervention techniques.
  • Educated inmates about their health conditions and self-care routines for better disease management.
  • Collaborated with interdisciplinary team members to develop individualized care plans for each inmate.
  • Prevented potential health crises by conducting thorough screenings during intake processes for new inmates.
  • Administered medications and treatment to patients and monitored responses.
  • Delivered compassionate nursing care while maintaining professional boundaries and upholding ethical standards within the prison setting.
  • Evaluated and updated nursing practices in accordance with evidence-based best practices, leading to improved patient outcomes and reduced incidences of medical errors within the facility.

Travel Nurse

Favorite Staffing
  • Delivered high-quality patient care during emergency situations, remaining calm under pressure and effectively prioritizing tasks according to urgency.
  • Improved patient outcomes through careful monitoring and thorough documentation of vital signs, medical histories, and treatment plans.
  • Administered medications and treatment to patients and monitored responses.
  • Assessed patient conditions by taking vital signs and evaluating symptoms to determine appropriate treatment.

Waitress

Applebee's
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Cashier

EZ-GO
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Education

High School Diploma -

Altus High
Altus, OK

Licensed Practical Nursing -

Southwest Technology Center
Altus, OK
2018

Skills

  • Strong critical thinker
  • Confident
  • Fast learning
  • Support and education
  • Clinical judgment
  • Detoxification support
  • Suicide prevention
  • Positive attitude
  • Highly adaptable
  • De-escalation techniques
  • Diabetic care

Timeline

Correctional Nurse

Turn Key Staffing Solutions

Travel Nurse

Favorite Staffing

Waitress

Applebee's

Cashier

EZ-GO

High School Diploma -

Altus High

Licensed Practical Nursing -

Southwest Technology Center

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Gwendolyn Lewis