GWENDOLYN MADDOX ROGERS
Phoenix,AZ
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Local Press, Broken Road Corporation
09.2021 - 08.2024
- Operating Point of Sale Systems and cash handling
- Beverage and food preparation and handling
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during busy periods to promote fun, positive environment.
Discover GCU Travel & Events Administrator
Grand Canyon Education
01.2024 - 04.2024
- Answered phone calls and emails from students to address questions, complaints, and needs
- Utilized computer software to complete various administrative tasks
- Coordinated student's airline and travel itineraries
Hostess
Standard Pour
02.2023 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Snack Shack Attendant
Local Press, Broken Road Corporation
07.2021 - 09.2021
- Demonstrated knowledge of menu items, offering suggestions when requested by customers
- Excelled at multitasking, ensuring all orders were taken accurately and delivered promptly
- Operated cash registers and handled cash and card transactions
Education
Bachelor of Science - Finance And Economics
Grand Canyon University
04.2026
Skills
- Teamwork/Collaboration
- Customer Service
- Beverage and Food Preparation
- Administrative Support
- POS System Operation
- Problem-solving abilities
Certification
California Food Handlers Course
Extracurricular Activities
GCU Women in Business
Timeline
Discover GCU Travel & Events Administrator
Grand Canyon Education
01.2024 - 04.2024
Hostess
Standard Pour
02.2023 - 06.2023
Barista
Local Press, Broken Road Corporation
09.2021 - 08.2024
Snack Shack Attendant
Local Press, Broken Road Corporation
07.2021 - 09.2021
Bachelor of Science - Finance And Economics
Grand Canyon University
California Food Handlers Course
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