Gwendolyn Mccaffrey
Wilmington,DE
Summary
Highly motivated individual with over 20 years in the transportation industry. Reliable and motivated and work well with others to bring the same positive work relationships and creativity to the process.
Overview
5
5
years of professional experience
Work History
Operator
DTC
Wilmington, DE
11.2023 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Operations Manager
Cowan Systems
Sandston, VA
10.2019 - 07.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Assigned loads and monitored for otd.
- Responsible for internal and external communication between the company and the customer to answer any questions and keep all updated on freight.
- Maintaining driver retention time by planning return loads for drivers with other terminals for maximum profit.
Education
N/A - English Literature
University of Delaware
Newark, DESkills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
- Citrix
- Excel spreadsheet
- Microsoft word
- Driver retention
Timeline
Operator
DTC
11.2023 - Current
Operations Manager
Cowan Systems
10.2019 - 07.2023
N/A - English Literature
University of Delaware