Gwendolyn Mcneill
Raleigh,NC
Summary
Dependable Clerical Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking. Dedicated Office Assistant with over 20 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of [Software] and history achieving high data output. Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
42
42
years of professional experience
Work History
Transportation Driver for Special Needs Students
Student Transportation Of America, STA
Garner, NC
08.2018 - 03.2019
- Coordinated efficient routes to avoid delays and optimize schedules.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Checked in with dispatch service and updated with current location.
- Obtained customer signatures to complete and process paperwork.
Lift Activity Center
Patricia Spivey
Rolesville, NC
06.2016 - 08.2018
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Enhanced customer service based on feedback from guests.
- Monitored workers for performance, professionalism and service quality.
- Trained workers in service policies, safety requirements and specifics of activities.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Coordinated supply orders, storage and distribution for program.
Clerical Office Assistant
Wake County Public Schools
Raleigh, United States
08.1995 - 06.2015
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
- Verified accuracy of business records by consistently updating customer information.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Coordinated, scheduled and arranged business meetings and travel calendars.
Teacher's Assistant
Wake County Public Schools
Raleigh, NC
08.1995 - 06.2015
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Assisted lead teachers with lesson plan creation and materials development .
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
Education
Educational Paraprofessional - Associate of Science in Interdisciplinary Studies
Kaplan University
Davenport, IA03.2012
Skills
- Google Drive
- Microsoft Office
- Multitasking and Prioritization
- Creative Thinking
- Data Recording
- Calendar Management
- Data Entry and 10-Key
- Mail Sorting and Routing
Timeline
Transportation Driver for Special Needs Students
Student Transportation Of America, STA
08.2018 - 03.2019
Lift Activity Center
Patricia Spivey
06.2016 - 08.2018
Clerical Office Assistant
Wake County Public Schools
08.1995 - 06.2015
Teacher's Assistant
Wake County Public Schools
08.1995 - 06.2015
Educational Paraprofessional - Associate of Science in Interdisciplinary Studies
Kaplan University