Gwendolyn Merritt
Saint Joseph,MO
Summary
Seasoned Quality Control Administrator with extensive experience at Integrated Proteins, demonstrating expertise in HACCP certification and effective problem-solving to elevate product quality and safety. Successfully led the implementation of quality management software, enhancing traceability and process efficiency. Proven ability to develop strategies that enhance product reliability, showcasing a strong commitment to excellence and effective team leadership.
Systematic Quality Assurance Manager with an excellent eye for detail and a knack for devising and establishing effective quality procedures, standards and specifications. Talented at clearly specifying quality requirements with suppliers and monitoring procedure performance.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Quality Control Administrator
Integrated Proteins
Kansas City, MO
07.2024 - Current
- Coordinated product recalls and managed the communication with regulatory authorities and customers.
- Led the selection and implementation of quality management software to streamline processes and enhance traceability.
- Reviewed and approved product specifications, ensuring they met both external and internal quality standards.
- Assisted in developing strategies for improving overall product quality and reliability.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
FSQA
Triumph Foods
Saint Joseph , Missouri
09.2023 - 02.2025
- Monitored and evaluated product quality throughout the production process.
- Maintained a safe work environment by adhering to all OSHA guidelines.
- Developed, implemented, and maintained Quality Assurance programs and procedures.
- Monitored and evaluated product quality throughout production process.
- Coordinated with other departments such as Production, Manufacturing, R&D, Engineering and Maintenance regarding food safety matters.
- Conducted internal audits of the FSQA program to ensure compliance with company policies and regulatory requirements.
Quality Technician
Integrated Proteins
Saint Joseph, MO
02.2024 - 07.2024
- Conducted frequent quality and compliance reviews of production work.
- Completed data capture forms, equipment logbooks or inventory forms to support testing procedures.
- Documented test results in accordance with established procedures.
- Investigated or reported questionable test results.
- Compiled laboratory test data and performed analyses.
- Calibrated, validated or maintained laboratory equipment.
- Monitored testing procedures to meet established item specifications, standard test methods or protocols.
- Maintained lab cleanliness and safety standards.
- Received and inspected raw materials.
Assistant Director of Nursing Services
Vintage Gardens Assisted Living
Saint Joseph , MO
10.2010 - 09.2023
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes, and helping to train others.
- Identified the needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained a schedule of class assignments to meet deadlines.
- Developed and implemented policies and procedures for the nursing department.
- Coordinated with other departments to ensure proper patient care was provided.
- Monitored patient satisfaction levels through surveys and interviews.
- Mentored new nursing staff members on best practices in providing patient care.
- Supervised the day-to-day operations of the nursing department.
- Oversaw recruitment, hiring, training, scheduling, and evaluation of nurses.
Education
High School Diploma -
Benton
Saint Joseph, MO05-1989
Skills
- HACCP certification
- Problem-solving
- Quality assurance
- Raw materials testing
- Safety protocols
- Quality control
- Laboratory testing
- Equipment calibration
- Database oversight
Timeline
Quality Control Administrator
Integrated Proteins
07.2024 - Current
Quality Technician
Integrated Proteins
02.2024 - 07.2024
FSQA
Triumph Foods
09.2023 - 02.2025
Assistant Director of Nursing Services
Vintage Gardens Assisted Living
10.2010 - 09.2023
High School Diploma -
Benton
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