Gwendolyn Moncrieft
Port Saint Lucie
Summary
Seasoned Outbound Warehouse Associate with comprehensive experience in managing warehouse operations. Demonstrated ability to streamline procedures for increased efficiency and productivity in distribution processes. Strengths include strong organizational skills, ability to work under pressure, and team collaboration. Previous roles led to improvements in workflow and customer satisfaction.
Overview
14
14
years of professional experience
1982
1982
years of post-secondary education
1
1
Certification
Work History
Outbound Warehouse Associate
Caterpillar Miami DC
Miami
04.2014 - 11.2024
- Received and processed incoming shipments in compliance with safety protocols.
- Operated forklifts and pallet jacks to move products efficiently within the warehouse.
- Packed and labeled items for outbound shipments according to company standards.
- Assisted in training new associates on operational procedures and equipment use.
- Worked collaboratively with team members to achieve common goals and objectives.
Sales Floor Associate
Burlington Stores, Inc.
Hallandale
05.2024 - 09.2024
- Assisted customers in locating products throughout the sales floor.
- Maintained product displays to ensure a tidy shopping environment.
- Operated cash register and processed customer transactions efficiently.
- Provided excellent customer service by addressing inquiries and concerns.
Machine Operator
B E Aerospace
Doral
02.2012 - 02.2014
- Operated machinery to assemble aerospace components efficiently.
- Monitored equipment performance and reported issues to supervisors.
- Maintained clean and organized work area for safety compliance.
- Collaborated with team members to meet daily production goals.
- Conducted quality checks on finished products for defects.
- Loaded and unloaded materials for production processes effectively.
Overnight Stock Associate
Walmart
North Miami
11.2011 - 12.2011
- Stocked shelves with merchandise to maintain organization and availability.
- Assisted in unloading delivery trucks and sorting products for storage.
- Operated pallet jacks to move inventory efficiently throughout the store.
- Monitored inventory levels and reported discrepancies to management.
- Maintained cleanliness and safety standards in stock areas at all times.
Sales recovery associate
Macy's
Doral
12.2010 - 12.2010
- Managed customer inquiries and provided assistance in recovery processes.
- Developed strategies to enhance recovery operations and improve efficiency.
- Collaborated with cross-functional teams to address client needs and concerns.
- Analyzed data trends to identify areas for process improvement in recovery tasks.
- Facilitated communication between departments to streamline recovery efforts.
Education
Denmark Olar High
Denmark, SCSome College (No Degree) - Business Administration
Voorhees College
Denmark, SCSkills
- Forklift operation
- Inventory management
- Shipment processing
- Safety compliance
- Employee training
- OSHA compliance
- Order picking
- Packing accuracy
- Heavy lifting
- Pallet jack proficiency
- Warehouse safety
- RF scanner usage
- Handheld scanner operation
- Loading and unloading
- Stock organization
- Shipping and receiving
- Distribution Procedures
- Excellent communication
- Organizational skills
- Forklift operator certification
- Stacking and staging
- Order processing
- Teamwork
- Safety precautions
Certification
- 3 forklift experience: REACH TRUCK. ORDERPICKER. ELECTRIS SIT DOWN FORKLIFT
Accomplishments
Employee of the quarter
Timeline
Sales Floor Associate
Burlington Stores, Inc.
05.2024 - 09.2024
Outbound Warehouse Associate
Caterpillar Miami DC
04.2014 - 11.2024
Machine Operator
B E Aerospace
02.2012 - 02.2014
Overnight Stock Associate
Walmart
11.2011 - 12.2011
Sales recovery associate
Macy's
12.2010 - 12.2010
Denmark Olar High
Some College (No Degree) - Business Administration
Voorhees College