Gwendolyn Moss
Indianapolis,IN
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer relations and operational efficiency. Expert in analytical thinking and problem-solving, I have successfully led initiatives that enhanced inventory management and improved customer satisfaction ratings. Committed to optimizing team performance and ensuring compliance with safety protocols in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Implant Specialist
DHL Supply Chain
10.2020 - Current
- Assisted in project coordination, ensuring timely completion of tasks and adherence to guidelines.
- Supported team members by providing resources and information for ongoing initiatives.
- Conducted research to gather relevant data and insights for strategic planning efforts.
- Managed scheduling logistics to enhance team efficiency and workflow consistency.
Material Handler
Arrow Container Services
06.2018 - 03.2020
- Operated forklifts and pallet jacks for efficient material transport and storage
- Maintained inventory accuracy through regular cycle counts and adjustments
- Collaborated with team members to streamline loading and unloading processes
- Ensured compliance with safety protocols and regulations in warehouse operations
Department Manager
Walmart
02.2013 - 02.2018
- Led operational efficiency initiatives to streamline inventory management processes.
- Managed team performance through regular training and development sessions.
- Implemented strategies to enhance customer service and improve satisfaction ratings.
- Optimized scheduling procedures to ensure adequate staffing during peak hours.
Education
No Degree -
Brown Mackie College
Indianapolis, INSkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Timeline
Implant Specialist
DHL Supply Chain
10.2020 - Current
Material Handler
Arrow Container Services
06.2018 - 03.2020
Department Manager
Walmart
02.2013 - 02.2018
No Degree -
Brown Mackie College