Gwendolyn Prozzo
Sales Development Representative
Media,PA
Languages
English
Native or Bilingual
Spanish
Limited Working
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Summary
Talented sales and renewals professional with extensive experience in product sales and assessing client needs. Organized and dependable while being successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Intern
Bentley Systems, Incorporated
Exton, PA
06.2015 - 03.2016
- Worked for Vince DeFlavia's Team
- Provided cold calling lists, prospecting campaign ideas, and email templates to Sales team members.
- Solved lead management issues for the team by going through existing leads and handling them or passing them on for action.
- Developed training materials as well as helpful team information and communicated it to the team.
Temporary Sales Assistant
Bentley Systems, Incorporated
Exton, PA
03.2016 - 08.2016
- Worked for Vince DeFlavia's Team
- Provided additional prospecting lists for: EADOC, Civil, Electrical, Reality Modeling, Building Design, Geotechnical, and MicroStation market segments.
- Got a good feel for these product lines and users, as well as the type of companies to target with a campaign.
AM Bridge Sales Associate
Bentley Systems, Incorporated
09.2016 - 12.2016
- Worked for Barbara Day's Team
- Gathered SITEOPS and Bridge Team prospect lists.
- Assisted with lead management.
- Gained knowledge about the bridge and site development product lines in this role.
Sales Associate
Bentley Systems, Incorporated
01.2017 - 11.2018
- Worked for Jennifer Metzler's Team
- Handled building prospecting campaigns for Water/Wastewater, Reality Modeling, and Structural market segments.
- Created and maintained Excel spreadsheets for tracking leads and opportunities which Sales Management used.
- Got involved with the Bentley Online Store to check + respond to orders.
- Also interfaced with the Lead Management Team in India for short-form and long-form leads - entering them into Cloud for Sales.
Subscription Renewals Representative
Bentley Systems, Incorporated
Exton, PA
11.2018 - Current
- Worked for Deanna Ammon (Nov 2018-Feb 2022) and Stephanie Terry (Mar 2022-Present)
- Being knowledgeable in the use of SAP CRM database, SAP Interaction Center, ReportTool
- Coordinated with Sales in regards to high-value renewals, notifying them of changes to team structure
- Kept up with Collections Team to share information between teams and improve processes
- Responding to users (includes internal and external Bentley users) inquiries/requests.
Education
BBA - Business Administration Major, Marketing Minor
Messiah University
Mechanicsburg, PA05.2015
Skills
- Research
- CRM
- Data Evaluation
- Client renewals and prospecting
- Attention to Detail
- Interpersonal Communication
- Self-Motivated
- Problem-Solving
Accomplishments
- "Be Social" Award/Recognition – July 2015
- SPEC, VITA and TCE Programs IRS Recognition – April 2012
- American Legion Scholarship – June 2011
- Provost's Scholarship – May 2011
- PA Senate Good Citizenship Award – April 2005
Timeline
Subscription Renewals Representative
Bentley Systems, Incorporated
11.2018 - Current
Sales Associate
Bentley Systems, Incorporated
01.2017 - 11.2018
AM Bridge Sales Associate
Bentley Systems, Incorporated
09.2016 - 12.2016
Temporary Sales Assistant
Bentley Systems, Incorporated
03.2016 - 08.2016
Sales Intern
Bentley Systems, Incorporated
06.2015 - 03.2016
BBA - Business Administration Major, Marketing Minor
Messiah University
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