Gwendolyn Reese
Santa Fe,NM
Summary
Accomplished Administrative Director at St. Francis Health Center, adept in organizational leadership and client relations with significant expertise in Human Resources. Expert in document management and staff development, fostering a culture of continuous improvement and collaboration. Achieved notable cost savings through strategic vendor negotiations, embodying professionalism and decision-making excellence. Proven background in overseeing administrative operations and optimizing organizational efficiency. Successfully led cross-functional teams and implemented process improvements to streamline workflows. Demonstrated expertise in strategic planning and resource management.
Human Resources professional with track record of aligning HR initiatives with business goals. Skilled in talent acquisition, employee relations, and performance management. Strong focus on team collaboration and driving results. Known for adaptability and reliability in dynamic environments.
Human Resources Executive with 19 years of experience in corporate environments. Strong background in hiring, training and dismissal processes. Strong organizational, analytical and interpersonal skills to connect effectively with various levels of employees.
Overview
16
16
years of professional experience
Work History
Administrative Director
St. Francis Health Center
02.2009 - Current
- 4Streamlined office processes by implementing efficient administrative systems and procedures.
- Led, directed, managed and mentored 8 staff members.
- Implemented data management systems to track key performance metrics and inform strategic decision making.
- Facilitated meetings among various departments to address challenges or issues affecting the organization''s goals.
- Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Established a culture of continuous improvement by promoting professional development opportunities for staff members.
- Kept operations in compliance with HIPPA andOSHA regulations by developing and directing effective internal systems.
- Evaluated employee performance regularly, providing constructive feedback aimed at improving individual skills as well as overall team effectiveness.
- Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
- Negotiated vendor contracts, securing favorable terms and cost savings for the organization.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Organized and supervised office event planning and building renovations.
- Assigned tasks and directed team of office clerks.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Directed daily operations, ensuring smooth workflow and effective resource allocation.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Organized and updated databases, records and other information resources.
- Coordinated office events, seminars and meetings for staff and clients.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Negotiated and executed contracts on behalf of department.
- Ensured regulatory compliance in all aspects of fiscal operations by staying up-to-date on industry standards/legislation and implementing appropriate policies procedures.
- Oversaw all aspects of payroll administration, ensuring accurate processing for all employees while maintaining compliance with relevant regulations.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Established and checked coding procedures, monitored reports and updated internal files.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Supported financial director with special projects and additional job duties.
Administrative Manager
Santa Fe Birthing Center
10.2022 - 10.2023
- Coordinated resources across departments for seamless project execution and delivery.
- Orchestrated multiple projects simultaneously by prioritizing tasks and managing timelines.
- Monitored expenditures to align with budgetary constraints for fiscal responsibility.
- Motivated team members with clear objectives and support for personal growth.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Verified customer information for orderly, up-to-date online systems.
- Met department budgets by monitoring and reporting on office expenses.
- Coordinated annual compliance audits, ensuring all administrative processes met regulatory requirements and standards.
- Organized and updated databases, records and other information resources.
- Created reports, presentations and other materials for executive staff.
- Completed bi-weekly payroll for 5employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Negotiated and executed contracts on behalf of department.
- Managed accounts payable and receivable, ensuring timely payments and accurate recordkeeping.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Education
Bachelor of Arts - Psychology
College Of Santa Fe
Santa Fe, NM12-2008
Skills
- Organizational leadership
- Public speaking skills
- Document management
- Presentation skills
- Event coordination
- Client strategy
- Office record management
- Client relations expertise
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Decision-making
- Public relations
- Records and database management
- Scheduling and calendar management
- Professionalism
- Staff management
Timeline
Administrative Manager
Santa Fe Birthing Center
10.2022 - 10.2023
Administrative Director
St. Francis Health Center
02.2009 - Current
Bachelor of Arts - Psychology
College Of Santa Fe
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