Gwendolyn Seamon
Martinsville,VA
Summary
Dynamic CMA with proven expertise in patient-focused care and HIPAA compliance, honed at Children's Medical Center, Ltd. Excelled in enhancing patient outcomes through effective education and compassionate service. Skilled in medical billing and inventory management, achieving a 20% improvement in supply use efficiency. Adept at fostering patient trust and streamlining clinical operations.
Overview
22
22
years of professional experience
Work History
CMA
Childrens Medical Center, Ltd
04.2007 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Implemented care and efficiency improvements to support and enhance office operations.
- Oriented and trained new staff on proper procedures and policies.
- Maintained OSHA records and managed meetings.
- Charge entry preparing bills to send to insurance companies.
Front Desk Receptionist
Therapy Associates, LLC
02.2003 - 05.2005
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved customer problems and complaints.
- Transcribed initial evaluations and office notes dictated by providers.
Education
Certification Medical Assisting - Medical Assisting
ECPI University
Greensboro, NC05.2007
Certification Medical Transcription - Medical Office Procedures
Patrick & Henry Community College
Martinsville, VA05.2003
Skills
- Patient scheduling
- Patient-focused care
- Simple dressings
- HIPAA compliance
- Medical transcription
- Medical billing
- Conflict resolution
- Equipment sterilization
- Laboratory maintenance
- Reliable team player
- Direct patient care
- Compassionate
- Specimens collection and processing
- Clinical documentation
- Immunization administration
- Data entry
- Disease prevention education
- Patient triage
- Suture removal
- Payment collection
- Inventory and supply management
Timeline
CMA
Childrens Medical Center, Ltd
04.2007 - Current
Front Desk Receptionist
Therapy Associates, LLC
02.2003 - 05.2005
Certification Medical Assisting - Medical Assisting
ECPI University
Certification Medical Transcription - Medical Office Procedures
Patrick & Henry Community College
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