Gwendolyn Simoy
Chicago,Illinois
Summary
Adept at spearheading initiatives for Northwestern Medicine, I enhanced team efficiency and patient satisfaction through innovative problem-solving and effective task delegation. My leadership in coordinating seamless care and fostering strong inter-organizational partnerships underscored a commitment to excellence, significantly improving intervention success rates and streamlining communication processes. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CTO Coordinator
Northwestern Medicine
Chicago, IL
04.2023 - Current
- Implemented creative problem-solving strategies in response to unforeseen challenges or obstacles during case planning process.
- Established strong partnerships with other organizations leading to increased collaboration opportunities.
- Developed comprehensive case plans for seamless execution, ensuring successful interventions with high satisfaction rates.
- Improved overall team efficiency by streamlining communication and implementing best practices in task management.
- Created detailed reports after each event highlighting key successes as well as areas of improvement.
- Conducted and planned weekly meeting with CTO operators to assess imaging for higher success rates.
Cardiac Cath Lab Nurse Coordinator
Northwestern Medicine
Chicago, IL
04.2016 - Current
- Promoted adherence to best practices by staying current on industry trends, participating in continuing education opportunities, and sharing knowledge with colleagues.
- Supported quality improvement initiatives by assisting in the development of standardized policies and protocols for the cardiac cath lab.
- Enhanced team efficiency with thorough pre-procedure preparation, ensuring all necessary equipment was available and functional.
- Facilitated seamless communication between patients'' primary care providers and cardiologists to ensure comprehensive care planning following cath lab procedures.
- Optimized workflow through efficient patient scheduling and coordination with referring physicians, streamlining the process for optimal results.
- Reduced patient anxiety by explaining catheterization procedures, addressing concerns, and answering questions in a compassionate manner.
- Educated patients on post-procedure care instructions, promoting faster recovery times and reducing potential complications.
- Exemplified excellence in nursing practice by consistently adhering to established guidelines for patient care within the cardiac cath lab setting.
- Contributed to a positive work environment by fostering strong relationships with fellow healthcare professionals and collaborating effectively on shared goals.
- Educated family members and caregivers on patient care instructions.
CROU Charge Nurse
Northwestern Medicine
Chicago, IL
03.2009 - 04.2016
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Collaborated with other healthcare professionals to provide quality patient care.
- Supervised and managed daily scheduling, tasking, and administration.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Education
Bachelor of Science - Nursing
St. Paul College
Philippines03.1989
Skills
- Team motivation
- Task Delegation
- Meeting facilitation
- Customer Service
Certification
- Licensed Registered Nurse
- BLS Certified, American Heart Association
- ACLS Certified, American Heart Association
Timeline
CTO Coordinator
Northwestern Medicine
04.2023 - Current
Cardiac Cath Lab Nurse Coordinator
Northwestern Medicine
04.2016 - Current
CROU Charge Nurse
Northwestern Medicine
03.2009 - 04.2016
Bachelor of Science - Nursing
St. Paul College