Gwendolyn Tyree

Answering, making telephone calls 25-30 per day.

• Taking emergency calls from patients
• Entering new patients into the computer, taking payments, cash, checks, credit cards using computer to show payments for end of day report
• Checking patients in office for appointments and checking patients out making additional appointments as needed
• Verifying dental insurance, working with other offices to coordinate patient’s appointments as needed making patients comfortable and to let them know there is an advocate when in the office or on phone with insurance company or doctor’s offices.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

• Working with other team players to make patient physically and mentally comfortable
• Taking x-rays, polishing patient’s teeth, going over patient’s medical history since their last visit
• Making sure Doctor is aware of anything unusual going on with patient, tooth issues, medical history issues
• Assisting Doctor as needed
• Keeping instruments sterilized, cleaning of operatories and resetting of operatories for next patient
• If patient is premedication patient making sure patient has taken medication before coming to their appointment.

• Making sure the patient stayed safe throughout my shift
• Helping patients to be aware of their surroundings
• Keeping the patient occupied, i.e., coloring books and crayons, playing cards, word games or just talking
• Tried to help the patient relax if they became agitated or trying to get of the bed
• Other assigned duties as needed
• I am a very positive person and always tried to talk to the patients and if needed help with problem solving, I would be a good listener and let them vent whatever the situation was.
• Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
• Improved communication between nursing staff and patients by regularly updating on patient status and needs.
• Monitored patient progress and reported changes to healthcare professionals.
• Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
• Supported medical staff in administering treatments or conducting assessments by aiding in positioning and comforting patients when required.