Gwendolyn Vandivere
Philadelphia,PA
Summary
Animal care director with 3+ years of experience leading staff, coordinating training teams, and managing animal wellness operations. Skilled communicator and problem-solver with a strong foundation in client education, scheduling, and administrative management.
Overview
8
8
years of professional experience
Work History
Director of Dog Health & Wellness
Paws And Affection
Philadelphia, Pennsylvania
02.2022 - Current
- Conduct health and behavior evaluations to ensure service readiness
- Supervise a team of trainers and multiple volunteers, delegating daily care and training tasks.
- Provide guidance to fosters regarding training requirements and care protocols.
- Lead staff meetings and training sessions, reinforcing consistent care protocols across the organization.
- Maintain health records, vaccination schedules, and medical documentation.
- Manage inventory and ordering of training supplies, medications, and enrichment materials
- Track progress data and communicated updates to leadership and families
Daycare and Boarding Dog Handler
BarkPark West
03.2021 - 02.2022
- Observed animal behavior and communicated health or injury concerns to management
- Monitored feeding, medications, and exercise routines per owner or trainer instructions
- Assisted with client and pet information collection during intake procedures, ensuring accurate client and pet information
- Ensured a clean and safe environment to protect animal health
Rehab Office Coordinator
Genesis Rehab Services
02.2021 - 02.2022
- Coordinated care and scheduling by effectively communicating with patients, families, and staff
- Managed intake and medical record accuracy to ensure compliance with health documentation standards
- Managed insurance verification, billing processes, and expense tracking to support clinical operations
- Onboarded and trained new administrative staff in clinic systems and policies
Student Supervisor
Bryn Mawr College Dining Services
Bryn Mawr, Pennsylvania
09.2017 - 03.2020
- Supervised student staff during meal service to ensure efficient dining operations.
- Scheduled work shifts for student employees to optimize coverage during peak hours.
- Trained new employees on food safety and customer service standards.
- Coordinated dining room setup and maintained cleanliness to enhance guest experience.
Education
Bachelor of Arts - Philosophy
Bryn Mawr College
Bryn Mawr, PA1 2020
Skills
- Education of potential fosters and service dog recipients
- Animal health & nutrition oversight
- Ongoing communication with fosters and service dog recipients
- Veterinary care coordination
- Patient scheduling & record management
- Inventory & operations management
- Staff & team leadership
- Data tracking & documentation
- Process improvement & workflow efficiency
Relevant Training:
- Cooperative Care & Handling (fear-free methodology)
- Positive Reinforcement & Learning Theory
Timeline
Director of Dog Health & Wellness
Paws And Affection
02.2022 - Current
Daycare and Boarding Dog Handler
BarkPark West
03.2021 - 02.2022
Rehab Office Coordinator
Genesis Rehab Services
02.2021 - 02.2022
Student Supervisor
Bryn Mawr College Dining Services
09.2017 - 03.2020
Bachelor of Arts - Philosophy
Bryn Mawr College