Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gwendolyn Zytka

Clerk

Summary

Employed at Graham's Bakery at 300 Mt Lebanon Blvd through high school as a clerk, assisting customers with sales and orders, packaging goods, rearranging and routine cleanings the display cases and front areas.

Resigned to focus on school in August of 2019 before deciding to take a break to improve life conditions.

Employed at BJ's Wholesale Club at 3000 Victoria Street from July 2022 through July 2023 as a clerk in the bakery department, in the production, baking and packaging of goods, organization and stocking of the bakery floor, taking customer's orders and answering questions, both in-person and via telephone, and performing routine cleanings of the kitchen and displays every shift.

Resigned with a goal to seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Due to unforeseen family medical emergencies, was self-employed as a sitter from August 2023, in the care of infants under twelve months, including feeding, diapering, dressing, reading books, and play; and pets, including dog-walking, grooming, feeding, play, and attending to medical needs within the home.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Sitter

Various
08.2023 - Current
  • Developed strong relationships with families by providing consistent communication about children''s progress and behavior.
  • Implemented effective time management techniques to balance multiple responsibilities such as meal preparation, laundry services, and light housekeeping duties alongside childcare tasks.
  • Managed challenging behaviors through positive reinforcement strategies and clear expectations for appropriate conduct.
  • Provided structured exercise routines for pets, contributing to their physical health and mental stimulation.
  • Collaborated with parents to develop personalized care plans tailored to the unique needs of each child under my supervision.
  • Increased repeat business with exceptional care and personalized attention to pets' needs.
  • Played games, worked on puzzles, and read books to young children.
  • Developed strong bonds with pets by understanding and catering to their individual behaviors and preferences.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Administered medications as needed under veterinarian guidance, maintaining the health of pets in my care.
  • Implemented safety protocols during walks and outings, safeguarding pets from potential hazards.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Tailored pet care strategies to accommodate special needs or dietary restrictions, ensuring their comfort and health.
  • Enhanced pet owners' peace of mind by providing daily updates and photos of their pets during their absence.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Optimized indoor air quality, implemented schedule for replacing air filters and ventilating spaces.
  • Performed comprehensive pre-departure consultations with clients to establish clear expectations for house-sitting duties during their absence.
  • Strengthened homeowner relations, went above and beyond by organizing and facilitating delivery of mail and packages.
  • Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.

Bakery Clerk

Bj's Wholesale Club
07.2022 - 07.2023
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.

Bakery Clerk

Graham's Bakery
06.2016 - 08.2019
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.

Education

High school diploma -

Mt Lebanon Senior High School
Pittsburgh, PA
08.2015 - 2019.06

Skills

Packaging

Cash register operation

Bakery display preparation

Customer satisfaction

Sales expertise

Hospitality service expertise

Age-Appropriate Activities

Pet care experience

Hygiene maintenance

Child Supervision

Routine management

Bathing and dressing

Timeline

Sitter

Various
08.2023 - Current

Bakery Clerk

Bj's Wholesale Club
07.2022 - 07.2023

Bakery Clerk

Graham's Bakery
06.2016 - 08.2019

High school diploma -

Mt Lebanon Senior High School
08.2015 - 2019.06
Gwendolyn ZytkaClerk