Gwendolyn C Creacy
Mathis,TX
Summary
Experienced, dependable, energetic, enthusiastic worker with an upbeat, positive attitude and proven clerical, customer service, and communication skills in a variety of settings seeks employment in a long-term position where I can effectively utilize my expertise to make a positive contribution to the organization. Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
16
16
years of professional experience
Work History
Restaurant Server and Greeter
Lumpia House Restaurant
Corpus Christi, Texas
01.2020 - Current
- Welcoming and sitting diners comfortably in the dining section
- Taking customers’ food and drink orders
- Collaborating with the kitchen and bar staff for prompt and correct delivery of orders
- Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock
- Delivering a memorable dining experience by resolving all customer issues promptly
- Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant
- Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events
- Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations
Sales Associate/Manager
Anabell's Fashion Outlet
Corpus Christi, Texas
08.2015 - 01.2020
- Provide excellent customer service which includes greeting customers, answering their questions and ensuring optimal customer satisfaction
- Achieve sales goals
- Operate cash registers, process point of sale purchases and balance drawers
- Advise customers on products and services that best suit their needs
- Learn about new products, services and company policies regularly
- Keep the sales floor clean and visually appealing
- Handle merchandise returns and refunds
- Cross-sell products to increase revenue
Assistant Wedding Photographer
Captured Moment by Jessica
Corpus Christi, TX
11.2013 - 10.2016
- Taking photos at events such as weddings, quinceaneras, and family reunions
- Assisting main photographer with small children for daycare photos
- Setting up and breaking down display booths for open house and bridal events
- Providing customer service to the clients Promoting pricing specials.
Statistical Assistant
U.S. Census Bureau
Corpus Christi, Texas
03.2009 - 11.2009
- Code a variety of technical documents according to established classification characteristics
- Select and tabulate data, check data for conformance to established patterns, and resolve minor discrepancies
- Combine and weigh data using statistical measures or specified formulas
- Prepare tables including keying, verifying, and formatting data for presentation and publication
- Contact respondents to collect data, perform analysis of statistical data in relation to previously reported data, and resolve questionable data responses at the time of contact
- Conduct statistical research, review of tabulation and analysis as to reasonableness of reported information
- And assist in evaluation and research programs by assembling data from various sources, making statistical calculations, and summarizing results for professional review
- Receive inquiries from respondents to resolve reporting problems of varying complexity
- Assist in collecting, processing, tabulating, analyzing, editing, and presenting data.
Patient Care Provider / Coordinator
Girling Health Care
Corpus Christi, Texas
01.2007 - 05.2008
- As a patient care provider I performed daily in-home basic patient care for an epileptic patient
- I assisted the family in identifying necessary health information and immediate health care needs for patient
- I was responsible for ensuring that appropriate treatment authorization and consents for release of information were in place and available to the health care provider
- I assisted with the coordination of health care appointments and facilitated communication between the health care provider and patient’s family
- I performed basic care needs such as grocery shopping, laundry, cleaning, bathing, and transportation
- I was responsible for developing, maintaining and logging health care records as required.
Customer Service Representative / Cashier
Zale’s Jewelers
Corpus Christi, Texas
11.2006 - 01.2007
- As a customer service representative I assisted customers with making selections and purchases
- I processed payments, setting up payment plans and layaways, closing out layaways, priced jewelry
- My responsibilities included up-selling and making calls to past customers to promote special sales events
- Routed broken jewelry to be repaired, cleaned jewelry as required, performed inventory accountability and control functions, stocked boxes for jewelry, performed maintenance and housekeeping functions on display areas when needed.
Canvasser/Promoter
The Christian Archer Group
Corpus Christi, Texas
06.2006 - 11.2006
- During election cycle)
- I was responsible for canvassing registered voters in their homes through both door to door and telephone communication
- I conducted surveys and discussed issues on behalf of political candidates while highlighting the positive aspects of the candidate
- I was responsible for data entry and tabulation of accumulated information and other office clerical duties as required
- Furthermore working as a member and co-leader of a team I assisted to organize and activate citizen participation through fundraising, membership development, public education, and constituent letter-writing campaigns.
Scheduler / Coordinator
Masterguard
Corpus Christi, Texas
08.2005 - 06.2006
- I was responsible for turning customer inquiries into sales appointments
- I served as the first point of contact for customer inquiries by coordinating and scheduling presentations and appointments for sales team members
- Working as a member of a team I created and maintained communication records providing occasional customer follow-up as required
- I also assisted with basic office clerical duties when needed.
Substitute Daycare Teacher
Travis Baptist School
Corpus Christi, Texas
08.2004 - 01.2005
- My duties were to participate in programs for young children in a day care setting
- I was responsible for supervising and educating children when the permanent teacher was not available
- I assisted in performing the basic needs of the children by assuring they were fed and attended to during lunch and snack times
- I assisted with teaching developmental, social and personal skills
- I worked to emphasize the importance of oral communication with other children as well as set an excellent example by being calm, sensitive and thoughtful to adults and children alike
- I was responsible to observe and evaluate children to ensure their well-being and to develop reports on the physical, emotional, intellectual and social development of each child
- I was responsible for ordering room supplies, preparing written and oral reports, maintaining appropriate records, and performing related administrative duties.
Pharmaceutical Service Representative
APAC Telecommunication, Medco Health
Corpus Christi, Texas
09.2002 - 08.2004
- In the 13 months I served in this position I was recognized on numerous occasions for outstanding work
- I was responsible for answering phones and assisting pharmacists with processing claims to insurance companies
- I used current computer technology to research and document information for audits; resolve insurance rejections and answer questions for patients and pharmacists and submit for research and indexing health and administrative information, protecting sensitive data, entering data in the computer as well as maintaining accurate records and resolving claim issues for pharmacists.
Sales Representative
Family Tree Studios
McAllen, Texas
03.2002 - 09.2002
- Traveled throughout Corpus Christi and surrounding areas promoting the value of purchasing a family portrait to available customers; responsible for scheduling appointments; assist in setting up studio and assembling display area; and responsible for large sums of money
- Used standard office equipment such as telephones, computers, copy machines and fax machines while performing customer support duties
- Paid commission off of each scheduled appointment.
Customer Representative
Communication Workers of America
Corpus Christi, Texas
02.2002 - 03.2002
- Worked on a phone bank contacting registered voters reminding them to vote and maintained list of voters
- Used standard office equipment such as telephones, computers, copy machines and fax machines while performing duties.
Education
Business & Professional Communications Integrated Reading & Writing Word Processing Professional Development for Office Personnel -
Del Mar College
High School Diploma - undefined
Richard King H. S
Skills
- Uses pleasant, outgoing, enthusiastic approach to communicating with others, customer service orientated Excellent organizational skills and experience with communication systems such as telephones, personal computers, presentation software (PowerPoint, etc), word processing software (MS Word, etc), peripheral devices (scanners, printers, etc) Typing speed - 45 words per minute
- Peripheral Devices (Scanners, Printers, etc)
- Presentation Software (PowerPoint, etc)
- Word Processing Software (MS Word, etc)
- Personal Computers
Timeline
Restaurant Server and Greeter
Lumpia House Restaurant
01.2020 - Current
Sales Associate/Manager
Anabell's Fashion Outlet
08.2015 - 01.2020
Assistant Wedding Photographer
Captured Moment by Jessica
11.2013 - 10.2016
Statistical Assistant
U.S. Census Bureau
03.2009 - 11.2009
Patient Care Provider / Coordinator
Girling Health Care
01.2007 - 05.2008
Customer Service Representative / Cashier
Zale’s Jewelers
11.2006 - 01.2007
Canvasser/Promoter
The Christian Archer Group
06.2006 - 11.2006
Scheduler / Coordinator
Masterguard
08.2005 - 06.2006
Substitute Daycare Teacher
Travis Baptist School
08.2004 - 01.2005
Pharmaceutical Service Representative
APAC Telecommunication, Medco Health
09.2002 - 08.2004
Sales Representative
Family Tree Studios
03.2002 - 09.2002
Customer Representative
Communication Workers of America
02.2002 - 03.2002
Business & Professional Communications Integrated Reading & Writing Word Processing Professional Development for Office Personnel -
Del Mar College
High School Diploma - undefined
Richard King H. S
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