Gwendolyne Grosscup
Croydon,PA
Summary
Dedicated professional with exceptional skills in customer service and collaboration. Experienced in managing training sessions and ensuring optimal health for horses, contributing to a positive environment and enhanced performance.
Overview
8
8
years of professional experience
Work History
Horse Cavalry Detachment Member
US Army
Fort Hood, TX
02.2022 - 02.2026
- Implemented daily exercise routines to improve physical fitness and agility of horses.
- Collaborated with veterinarians to ensure proper healthcare and nutrition for horses in training.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form, and skills.
- Managed daily grooming routines, ensuring optimal health and appearance of 30+ horses and 4 mules.
- Assisted in administering medications and treatments under veterinary guidance.
Flight Operations Specialist
US Army
Fort Hood, TX
02.2020 - 02.2022
- Coordinated flight schedules and operational logistics to ensure mission readiness.
- Analyzed flight data to enhance safety protocols and operational efficiency.
- Led training sessions for new personnel on flight operations procedures and compliance standards.
- Collaborated with cross-functional teams to resolve flight-related issues effectively.
Pizza Delivery Driver
Dominics Pizza
Philadelphia, PA
09.2017 - 07.2019
- Delivered pizzas efficiently, ensuring timely service and customer satisfaction.
- Navigated local routes effectively, minimizing delivery times while adhering to traffic regulations.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Education
High School Diploma -
Frankford Highschool
Philadelphia PA10.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Calm under pressure
Timeline
Horse Cavalry Detachment Member
US Army
02.2022 - 02.2026
Flight Operations Specialist
US Army
02.2020 - 02.2022
Pizza Delivery Driver
Dominics Pizza
09.2017 - 07.2019
High School Diploma -
Frankford Highschool