Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gwendolyn M. LeBrane

Antioch,United States

Summary

Accomplished Real Estate Agent, Collection Account Manager, and Domestic Violence Counselor with a proven track record at Universal & Associates Real Estate Co, John Muir, and STAND for Families Free of Violence. Recognized for strong organizational skills, collection management, account receivables, and exceptional teamwork. I excel in negotiations and empowering clients, significantly enhancing service delivery and client satisfaction.

Overview

23
23
years of professional experience

Work History

Real Estate Agent

Universal & Associates Real Estate Co
10.2015 - Current
  • Manage contracts, transactions, negotiations, and all aspects of home sales to finalize purchases.

Domestic Violence Counselor

STAND for Families Free of Violence
01.2013 - 09.2015


  • Empowered clients to make informed decisions by providing comprehensive information on available resources and options.
  • Counseled and advised on methods for screening and intervening in domestic violence situations. Accompanied to court & hospitals. Honored with the Catalina Torres Award for extraordinary service as a result.
  • Offered therapeutic interventions tailored specifically for individuals impacted by domestic violence trauma, encouraging personal growth, healing, and stability.

Personal Caregiver

Self-employed
10.2003 - 01.2013
  • Maintained clean, safe, and well-organized patient environment. Ran errands. Accompanied to appointments.


  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.

Collections Account Manager

John Muir Health, Walnut Creek Medical Center
08.2001 - 10.2003


Utilized automated reminder systems that contributed to a decrease in past due invoices.

  • Collaborated with sales and customer service teams to identify potential issues early on, preventing further escalation of delinquent accounts.
  • Reviewed CPT, ICD-9 codes, and collection reports regularly with management to provide updates on progress and potential areas for improvement.

Education

Bachelor of Arts - Management

Universty of Phoenix
San Jose, CA

Associate of Arts - Health Information Coding

Chabot College
Hayward, CA

Associate of Arts - Small Business Administration

College of Alameda
Alameda, CA

Associate of Arts - Business Accounting

Laney College
Oakland, CA

Certificate of Completion - Domestic Violence Counselor

STAND For Families Free of Violence
Walnut Creek, CA

State of CA License - Salesperson

Department of Real Estate
Oakland, CA

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation

Timeline

Real Estate Agent

Universal & Associates Real Estate Co
10.2015 - Current

Domestic Violence Counselor

STAND for Families Free of Violence
01.2013 - 09.2015

Personal Caregiver

Self-employed
10.2003 - 01.2013

Collections Account Manager

John Muir Health, Walnut Creek Medical Center
08.2001 - 10.2003

Bachelor of Arts - Management

Universty of Phoenix

Associate of Arts - Health Information Coding

Chabot College

Associate of Arts - Small Business Administration

College of Alameda

Associate of Arts - Business Accounting

Laney College

Certificate of Completion - Domestic Violence Counselor

STAND For Families Free of Violence

State of CA License - Salesperson

Department of Real Estate
Gwendolyn M. LeBrane