Gwenette Boyles
Kansas City,MO
Summary
Care-focused Phlebotomist bringing a 2 year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Dependable Phlebotomist, effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lab Technicin
Encompass Medical Group
08.2021 - Current
- Embraced teamwork mentality while also working independently in collaborative lab team setting.
- Demonstrated steady hands and dedication to precise dye measurements.
- Worked with hazardous chemicals safely and followed analytical procedures.
- Mastered math and chemistry and performed calculations to support dye lab work.
- Developed expertise on common and specialized analytical instruments such as ion chromatography.
Application Analyst
DST Systems
09.2005 - 04.2021
- Collaborated with business owners, vendors and other team members to evaluate and recommend solutions to complex problems and requests.
- Performed troubleshooting, maintenance and optimization of microsoft applications.
- Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
- Supported daily operations and system maintenance procedures.
- Documented clients' issues and processes of resolution.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Collaborated with upper management to drive strategy and implement new processes.
Education
High School Diploma -
Southeast High School
Kansas City, MO1994
Skills
- Laboratory Equipment Handling
- Social Perceptiveness
- Write Technical Reports
- Transfusion Medicine
- Chart and Graph Preparation
- Maintain Equipment
Certification
- PT - Phlebotomy Technician
Timeline
Lab Technicin
Encompass Medical Group
08.2021 - Current
Application Analyst
DST Systems
09.2005 - 04.2021
High School Diploma -
Southeast High School
- PT - Phlebotomy Technician
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