Gwenivere Vicars
Tarpon Springs,FL
Summary
Persistent and motivated professional using creative solutions to solve everyday problems. Collaborative team player who believes the customer should always come first. Passionate artist eager to start a career providing best-in-class service with a refreshing twist.
Overview
6
6
years of professional experience
Work History
Fulfillment Expert
Target
05.2023 - 12.2023
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Streamlined fulfillment processes for increased efficiency by regularly assessing and optimizing workflow strategies.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
Cashier/Prep Cook
Chick-Fil-A
03.2021 - 01.2022
- Worked a variety of positions in the kitchen, restaurant, and drive thru areas
- Made sure all food was prepped and ready to go in a timely fashion
- Settled any customer/teammate disputes in a professional and pleasant manner
- Trained and mentored new employees to ensure they have a pleasant on boarding experience.
Cashier/Manager
Cactus Cookies
10.2017 - 09.2019
- Managed when employees would be sent on break and what each employees roles were for the day
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Designed and decorated individualized cakes and cookies for specialty clients
- Helped to increase customer return rates by providing excellent customer service at all times.
Education
High School Diploma -
Clarksville High School
Tennessee01.2017
Skills
- Computer/Software Skills
- Extensive experience using Workday to schedule and manage job duties
- Knowledge of professional applications including Microsoft Word, Powerpoint,
- Outlook, Zoom, and Excel
- Graphic design artist for various personal applications
- Experience managing an online store in which customers were provided with digital
- Products and services
- Proficient in various other computer programs such as Unity, Blender, Photoshop,
- And other digital creation applications
- Social Media Management
- Experience in creating engaging content for a variety of social media platforms
- Including Instagram, Tiktok, Twitter, Facebook, and YouTube
- Ability to set content creation schedule and keep up with the latest social media
- Trends
- Captured online audience with interesting captions and unique hashtags to better
- Represent brand
- Fostered individual relationships with community members to increase number of
- Regular visitors
Timeline
Fulfillment Expert
Target
05.2023 - 12.2023
Cashier/Prep Cook
Chick-Fil-A
03.2021 - 01.2022
Cashier/Manager
Cactus Cookies
10.2017 - 09.2019
High School Diploma -
Clarksville High School
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