Summary
Overview
Work History
Education
Skills
Timeline
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Gwenn Hall

West Monroe,LA

Summary

Dynamic leader with extensive experience at Louisiana Delta Community College, excelling in records management, strategic planning, and interdepartmental collaboration. Spearheaded the implementation of CourseDog, enhancing academic operations across 8 campuses. Proven track record in improving graduation compliance and enrollment management, showcasing exceptional problem-solving and high-level decision-making skills.

Overview

23
23
years of professional experience

Work History

Registrar

Louisiana Delta Community College
09.2019 - Current
  • Served as Interim Dean of Students 11/2022 - 1/2024
  • Supervise and enforce academic policies, including student records management and graduation compliance for all 8 campuses
  • Maintain data accuracy in Student Information Systems and oversee compliance with accreditation and regulatory requirements
  • Develop and implement strategic plans to support institutional goals
  • Manage transcript services, enrollment information, and academic records while ensuring confidentiality and compliance with FERPA
  • Developed and implemented registration policies, procedures, and timelines for smooth administration processes
  • Coordinate with institutions and manage registration procedures, class sizes, and transfer course equivalencies
  • Lead institutional research efforts and participate in professional development and committees
  • Manage the implementation of CourseDog, an Integrated Academic Operations Platform, within my department as we produce and maintain the College Catalog, curriculum tracker, and schedule creation for all campuses

Assistant Director of Admissions

Louisiana Delta Community College
08.2007 - 07.2019
  • Coordinated and participated in campus recruitment events, orientation programs and open houses.
  • Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
  • Oversaw Knight Center operations, which included Admissions, Financial Aid, High School Dual Enrollment, and Veterans Affairs
  • Proficient in Banner, and Self-Service Banner applications; managed admissions correspondence and data processing
  • Coordinated with Financial Aid to facilitate smooth student transitions
  • Trained staff across 8 campuses on Banner system processes and updates
  • Developed military and veteran affairs policies and serves as the main Certifying Official for VA benefits
  • Managed admissions process, orientation sessions, and veteran training programs

Admissions Counselor

Louisiana Delta Community College
08.2003 - 07.2007
  • Explained the institution's fee structure, courses offered, and services to prospective students and parents
  • Assessed student interests and skills and provided strategic information about pursuing suitable courses
  • Advised students with academic decisions and managed all admissions records
  • Served as Certifying Official for VA benefits
  • Coordinated new student orientation and registration
  • Created and maintained all student admission and registration communication
  • Participated in enrollment services committees and professional organizations

Admissions Clerk

Louisiana Delta Community College
11.2001 - 07.2003
  • Collected information, forms, and signatures from patients or family members to create an efficient admissions experience
  • Maintained student admission records and managed database entries
  • Communicated with all prospective and current students regarding admission, advising, and registration

Education

Master of Public Administration -

University of Louisiana At Monroe
Monroe, LA
12.2019

Bachelor of Fine Arts - Photography

Louisiana Tech University
Ruston, LA
05.2000

Skills

  • Records Management
  • Interdepartmental Collaboration
  • Policy Implementation
  • Program Assessment
  • Report Generation
  • Course Scheduling
  • Transfer Credit Evaluation
  • Problem-solving
  • Data Analysis
  • Strategic Planning
  • Database Management
  • Degree Auditing
  • Graduation Coordination
  • High-level Decision-making
  • Enrollment Management
  • Academic Advising

Timeline

Registrar

Louisiana Delta Community College
09.2019 - Current

Assistant Director of Admissions

Louisiana Delta Community College
08.2007 - 07.2019

Admissions Counselor

Louisiana Delta Community College
08.2003 - 07.2007

Admissions Clerk

Louisiana Delta Community College
11.2001 - 07.2003

Master of Public Administration -

University of Louisiana At Monroe

Bachelor of Fine Arts - Photography

Louisiana Tech University

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Gwenn Hall