Gwennellan Phommatha
Wildomar,CA
Summary
An organized, dependable student successful at managing multiple priorities with a positive attitude interested in a medical scribe position to gain more experience and professionally challenges my strong interpersonal skills, excellent time management, and keen problem-solving skills.
Overview
2
2
years of professional experience
Work History
Cashier & Server
MK's Kitchen
08.2021 - Current
- Serve home styled Filipino dishes, Prepare food, Cash handling, Set up at special events, Taking customer's orders
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Host/Server Assistant
The Cajun Trap
04.2023 - 08.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Server
Panda Express
08.2021 - 08.2022
- Managed the storefront, Trained new incoming employees, Cash handling, Assist at other stores when needed, Restocked, cleaned, and provided customer service
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Health, Medicine, and Society
University of Redlands
Redlands, CA04.2026
Skills
- Work Well Under Pressure
- Leadership
- Ability to Multitask
- Adaptability
- Fast Learner
- Team player
- Communication
- Customer Service
- Time Management Skills
- Product Recommendations
- Payment Processing
- Drawer Balancing
Languages
Laos
Professional Working
References
Roxanne de Guzman Santos, +1(619)-962-7342, Owner of MK's Kitchen
Timeline
Host/Server Assistant
The Cajun Trap
04.2023 - 08.2023
Cashier & Server
MK's Kitchen
08.2021 - Current
Server
Panda Express
08.2021 - 08.2022
Bachelor of Science - Health, Medicine, and Society
University of Redlands
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