Gwenyth Leivas
El Paso,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Sonic
El Paso, TX
01.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Maid
Self-employeed
El Paso, TX
05.2020 - 08.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Arranged for extra bedding, linens, towels and furniture to satisfy guests.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hairstylist
Phhs
El Paso, TX
06.2020 - 06.2022
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Organized sales area and work station to showcase products and boost sales.
Education
High School Diploma -
Pebble Hills High School
El Paso, TX06.2022
Cosmetology -
Pebble Hills High School
El Paso, TX06.2022
Skills
- Verbal and Written Communication
- Training Method Development
- Customer Service
- Team Leadership
- Friendly Communication
- Problem Anticipation and Resolution
- Critical Thinking
Certification
- Licensed cosmetologist
- Food handlers
- Liquor license
- Serve safe
Timeline
Manager
Sonic
01.2022 - Current
Hairstylist
Phhs
06.2020 - 06.2022
Maid
Self-employeed
05.2020 - 08.2022
High School Diploma -
Pebble Hills High School
Cosmetology -
Pebble Hills High School
Similar Profiles
Ayriana HaynesAyriana Haynes
Manager at SonicManager at Sonic
Mackenzie GrahamMackenzie Graham
Assistant Manager at SonicAssistant Manager at Sonic
Thomas RossThomas Ross
Manager of Operations at SonicManager of Operations at Sonic