Gwyndolyn Clark
Cameron,OK
Summary
Hardworking Front End Supervisor and Cashier offering 2+ years of experience in retail and customer service. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations. Anxious to obtain entry level teller position at CNB to help launch career while achieving company goals.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor
Atwoods
Poteau, OK
10.2022 - Current
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Implemented strategies for reducing shrinkage due to theft, fraud, or error.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Processed refunds and exchanges promptly according to established policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Bible Teacher
Faith Bible Church
The Woodlands, TX
09.2020 - 09.2022
- Organized group activities to explore Biblical stories and characters.
- Provided guidance and spiritual counseling to students in need.
- Created appropriate assessments to measure student learning outcomes based on biblical principles.
- Developed and implemented child care policies and procedures to ensure safety of children.
- Communicated with parents and fostered strong professional relationships.
Party Hostess
Main Event
Conroe, United States
09.2019 - 10.2019
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
- Adhered to strict party schedule to avoid overbooking or delay of parties
- Completed party checklist to confirm each party received contracted elements of party package
- Met needs of customer special requests to promote positive party experiences and build loyal clientele
- Cheerfully briefed customers on facility rules, amenities and party policies
Education
High School Diploma -
Oak Ridge High School
Conroe, TX05-2019
Some College (No Degree) - Business
Carl Albert State College
Poteau, OKSkills
- Communication skills
- Strong verbal communication
- Time Management
- Staff Training
- Store Opening and Closing
- Till Counting
- Retail Operations
- Issue Resolution
- Punctual and Reliable
- Customer Service
- Problem Solving
- Multitasking
Timeline
Cashier Supervisor
Atwoods
10.2022 - Current
Bible Teacher
Faith Bible Church
09.2020 - 09.2022
Party Hostess
Main Event
09.2019 - 10.2019
High School Diploma -
Oak Ridge High School
Some College (No Degree) - Business
Carl Albert State College
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