Gwyndolyn Pister
Massillon
Summary
Dynamic Social Media Manager and business development manager turn sales personnel with a proven track record at Serra Auto Park, enhancing brand visibility and engagement through strategic content creation and scheduling. Excelled in building relationships and fostering community engagement, demonstrating exceptional teamwork and critical thinking skills.
Overview
2025
2025
years of professional experience
Work History
Social Media Manager
Serra Auto Park
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a following by consistently sharing valuable content that resonated with the target audience.
Sales Associate
Serra Auto Park
01.2023 - Current
- Built relationships with customers to encourage repeat business.
- Initiated customer engagement by making calls and scheduling appointments to drive in-store visits.
- Negotiated vehicle pricing to align with customer needs and maximize sales opportunities.
- Fostered positive relationships with team members and management to create a welcoming and engaging environment for customers.
Community Outreach Coordinator
Serra Auto Park
08.2020 - Current
- Coordinated events with nonprofit animal shelters to enhance animal adoption initiatives.
- Fostered relationships with multiple organizations to host events for two brands.
- Collaborated with Honda to organize holiday toy drives, benefiting children in need.
BDC Manager
Serra Auto Park
08.2020 - 01.2023
- Incorporated scripts to encourage uniform communication when scheduling sales and service appointments.
- Confirmed scheduled appointments to reduce chances of potential buyer no shows.
- Logged customer comments in dealer management system for follow-up.
- Evaluated and monitored BDC performance regularly against established benchmarks, implementing corrective actions when necessary to ensure goal attainment.
Education
High School Diploma -
Marysville High School
Marysville, OH05.2020
Skills
- Social media management
- Photo and video editing
- Teamwork and collaboration
- Content creation
- Content scheduling
- Social media
- Excellent multitasking
- Social media and promotions
- Content development
- Verbal and written communication
- Critical thinking
- Advertising
- Problem-solving
- Positive attitude
- Networking and relationship building
- Community engagement
- Event management
- Interpersonal skills
- Strategic planning
- Content strategy
- Goal planning
- Effective organization
- Lead generation
- Strategic networking
- Business development
- Analytics and reporting
- Progress monitoring
- Public relations
- Team building
- Active listening
- Public speaking
- Multitasking Abilities
- Sales
Timeline
Sales Associate
Serra Auto Park
01.2023 - Current
Community Outreach Coordinator
Serra Auto Park
08.2020 - Current
BDC Manager
Serra Auto Park
08.2020 - 01.2023
Social Media Manager
Serra Auto Park
High School Diploma -
Marysville High School