Gwyneth Green
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
SIZZLING PLATTER LLC, Restaurant Management
08.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation.
- Streamlined operational processes for increased efficiency and reduced waste.
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
- Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
- Implemented cost-saving measures while maintaining quality standards, contributing to improved profitability margins.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Facilitated effective communication within the team by conducting regular meetings and encouraging an open-door policy approach.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Set overall vision and provided team leadership.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Coordinated merchandising, promoted new products and increased brand awareness.
Shift Lead
Making Dough LLC
12.2022 - Current
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Collaborated with management to develop strategies for improving overall store operations.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Assisted in the development of promotional materials and marketing efforts to drive sales growth.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Daycare Teacher's Assistant
Razzles Kid Academy
06.2022 - 10.2022
- Set up playroom and childcare areas for safety and cleanliness.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Arrived at assigned areas on time, prepared, and ready to work.
- Established safe play environment for children.
- Encouraged child involvement in classroom experiences and group interaction.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Restocked supplies and personal hygiene products for use by students.
- Offered tutoring and mentoring to school-aged children in need of additional support.
- Took part in professional development workshops to boost skills.
- Cleaned, organized and restocked classrooms for upcoming classes.
Crew Member
Your Pie Pizza
10.2021 - 05.2022
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Expedited food preparation processes by efficiently assembling orders according to established guidelines.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
Education
Bachelor of Science - Nursing
Georgia Southern University
Savannah12.2026
Skills
- Team Motivation
- Rules Enforcement
- Operations Management
- Adaptability and continuous learning
- Customer service
- Effective communication
- Workplace safety
- Problem-solving abilities
- Task prioritization
- Inventory management
- Organizational skills
- Team leadership
Certification
- CPR and First Aid Training - 02/07/2022 to 02/07/2024
Timeline
Shift Lead Manager
SIZZLING PLATTER LLC, Restaurant Management
08.2023 - Current
Shift Lead
Making Dough LLC
12.2022 - Current
Daycare Teacher's Assistant
Razzles Kid Academy
06.2022 - 10.2022
Crew Member
Your Pie Pizza
10.2021 - 05.2022
Bachelor of Science - Nursing
Georgia Southern University
- CPR and First Aid Training - 02/07/2022 to 02/07/2024
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