Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education and Training
Generic

Gwyneth Grzetich

SAINT PETERSBURG

Summary

Experienced in managing front desk operations in clinical setting. Skilled in patient scheduling, record management, insurance verification and customer service. Strong focus on team collaboration and achieving results. Adaptable and reliable, with commitment to excellence in patient care and administrative support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Trainer

Crunch Gym
04.2025 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Increased client retention through consistent communication, motivation, and support.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.

Clinic Receptionist

Suncoast Family Medical Associates
07.2023 - 03.2025
  • Greeted patients, scheduled appointments and maintained records and accounts.
  • Called patients to remind of upcoming appointments and help schedule testing for off-site services.
  • Collected personal, medical and insurance information to provide accurate verification of benefits.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Improved communication between patients and medical staff with accurate message relay.
  • Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
  • Verified insurance information, facilitating a smooth billing process for both patients and the clinic.

General Manager

Tootsies Sugar Shop
10.2021 - 01.2023
  • Tracking cash flow, payroll , taxes , etc
  • Oversees daily operation and function of business
  • Trained, mentored and motivated employees to maximize team productivity.
  • Made decisions and resolved issues using critical thinking and analytical skills.
  • Coordinated inventory, stocking and ordering.
  • Managed all payments processing and filed invoices.
  • keeping tack of sales.
  • Maintaining positive relationships.

Server

Ricky T's Bar & Grille
03.2021 - 10.2021
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Outstanding customer service.
  • Exceptional multi tasking skills include arranging tables settings, cleaning, taking orders, serving meals and much more.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Detail oriented.

Education

High School Diploma -

Boca Ciega High School
Gulfport, FL
05.2020

Skills

  • Records organization and management
  • Teamwork and collaboration
  • Insurance verification
  • Strong work ethic
  • Communication and interpersonal skills
  • Positive attitude
  • Attention to detail
  • Healthcare industry
  • Patient relations
  • Front desk operations
  • Patient registration
  • Customer service

Certification

  • CPR
  • NCEP
  • Food safety manger certification
  • Florida responsible vendor certification


Timeline

Personal Trainer

Crunch Gym
04.2025 - Current

Clinic Receptionist

Suncoast Family Medical Associates
07.2023 - 03.2025

General Manager

Tootsies Sugar Shop
10.2021 - 01.2023

Server

Ricky T's Bar & Grille
03.2021 - 10.2021

High School Diploma -

Boca Ciega High School

Education and Training

High school diploma 

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