Gwyneth Jones Cote

ULI is the oldest and largest global membership organization comprised of cross-disciplinary real estate and land use professionals (~50,000 members). The Institute is a thought-leader and convener for the real estate industry, with 52 chapters in the Americas bringing together leading real estate professionals to solve complex real estate concerns and to research and share cutting edge knowledge on developing more equitable communities.

• Responsible for bottom-line performance in the Americas region, comprising ~40,000 members located in 48 chapters in the USA, 3 chapters in Canada, and 1 in Mexico.
• Represented America's interests in the global ULI decision-marking and resource allocation processes. Members share their expertise enabling ULI to set standards and drive excellence in development practices, community building, and in working collaboratively on significant issues impacting the global economy.
• Engaged with members across the Americas to deliver ULI's mission: To shape the future of the built environment for transformative impact worldwide.
• Drove engagement, focus, and financial support for ULI mission priorities: housing attainability, decarbonization, and education of the industry's future diverse leaders.
• Led teams who oversaw business units and member networks.
• Responsible for the governance and management of the Americas board both as member and lead staff person. Shared results compared to budget and strategic plan and created communities to leverage members and their real estate perspective. Reported to Chair-Americas, a member-leader who serves in this role for a two-year period. (Had 4 "bosses" during my tenure) Provided updates on Americas key issues at Global Board meetings.
• Provided networking and community engagement opportunities through chapters in Americas.
• Oversaw product council network, comprised of senior real estate experts who convene twice yearly with other experts to address complex real estate challenges and innovate on new opportunities. These experts comprise the leaders of largest real estate and adjacent real estate companies in the world.
• Oversaw Diversity, Equity, Inclusion, and Belonging efforts to provide more opportunities to create equitable communities and correcting bad land use decisions. Created more opportunities through programs and networks for women, BIPOC (Black, indigenous, people of color), and LGBTQIA+ communities. Focused on young leaders as the future leaders for ULI.
• Hired and managed employees to maximize mission priorities and deliver outstanding results
• Managed crises (e.g. pandemic, murder of George Floyd)

Responsible for ~60,000 apartments (~$5B in value) and ~1,400 employees through the USA. Annual revenue ~$900M. Acquired ~$4B of assets and sold $3B of assets during my tenure. Ranked one of the most consistent top-performing fund managers globally (Preqin 2014-2017)

• Oversaw day-to-day operations to keep organization running smoothly while meeting business goals. Exceeded annual operating budgets and provided strong returns to investors.
• Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams. Focused on diversity, equity, inclusion, and belonging to ensure all felt welcome, celebrating the concept that diversity of thought yields stronger outcomes for investors and employees, vendors, partners.
• Mentored team members by developing a platform to attract, retain, and develop team members. Shared knowledge, offered guidance, and provided constructive feedback; fostered a culture of continuous learning and development within the organization.
• Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
• Executive sponsor of strategic initiatives such as conversion to new property management software, development of acquisition, disposition, renovation, and lease-up processes to maximize performance relative to timeline and budget.

• Provided consultancy services in multi-family real estate. Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Managed client relationships through regular check-ins and updates on project progress.

• Responsible for all property operations east of Mississippi ~19,000 apartments and some retail space.
• Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
• Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
• Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.