Gwyneth Mack
East Lansing,MI
Summary
Enthusiastic, task driven, and dependable candidate successful at managing multiple priorities with a positive attitude. Eager to contribute to the wellness of pre-teens through education and collaboration. Willingness to take on added responsibilities to meet goals.
Overview
3
3
years of professional experience
Work History
Retail Coordinator
Home Goods
Shorewood , Illinois
09.2021 - 08.2022
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Maintained focus during busy times to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Responsible for design and layout of specific sections while adhering to safety protocols.
Restaurant Hostess
Chilli's
Plainfield , Illinois
04.2021 - 09.2021
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Crew Member
Dunkin' Donuts
Shorewood , Illinois
08.2019 - 01.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas efficiently to avoid order backup.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Bachelors of Science (Expected in 2026) - Pre-Nursing
Michigan State University
East Lansing, MIHigh School Diploma -
Plainfield South High School
Plainfield, IL12.2021
Skills
- Time Management
- Communication
- Conscientious
- Strong Interpersonal Skills
- Problem Solving
- Leadership
Community Service
- Animal Shelter Volunteer. Maintained clean, neat and operational facilities to serve program needs, and assisted in animal care.
- Peer Buddy Volunteer. Mentored and supported students with special needs to improve personal wellbeing and academic performance.
- Babysitter. Created engaging, educational, and innovative games adapted for children with behavioral difficulties.
- Dance Instructor. Taught a variety of dance styles and techniques to students from beginner to advanced level and assisted with special events.
Timeline
Retail Coordinator
Home Goods
09.2021 - 08.2022
Restaurant Hostess
Chilli's
04.2021 - 09.2021
Crew Member
Dunkin' Donuts
08.2019 - 01.2021
Bachelors of Science (Expected in 2026) - Pre-Nursing
Michigan State University
High School Diploma -
Plainfield South High School
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