Gwyneth Simard
Berkeley,CA
Summary
Dedicated professional with a sizeable amount of experience in customer service. Majoring in Cognitive Science with an interest in Computer Science. Offering an extensive customer service background in various positions, some high-stress and in fast-paced environments. Experienced Dance Instructor. Basic experience with coding in the Python language.
Overview
6
6
years of professional experience
Work History
Kingman Hall Waste Reduction Manager
Berkeley Student Cooperative
Berkeley
09.2025 - Current
- Ensure proper waste sorting and disposal for a 50-member coop.
- Educate house members on proper waste disposal methods.
- Coordinate with the house habitability manager to remove waste from the house.
- Work with the manager team to ensure proper functioning of the house.
Stebbins Haus Maintenance Manager
Berkeley Student Cooperative
Berkeley, California
01.2025 - 05.2025
- Coordinated with central maintenance to meet the maintenance needs of a 60-member coop.
- Submitted maintenance request orders
- Ensured house compliance with fire safety regulations
- Worked with the habitability coordinator to remove house hazards.
- Educated members on basic maintenance tool use.
Pool Maintenance
Dan's Pool Service
06.2021 - 04.2023
- Performed comprehensive pool maintenance tasks, including skimming, vacuuming, adjusting chemical levels, and monitoring water chemistry to maintain high water quality standards.
- Ensured client retention through consistent high-quality service and high personal standards, maintained accurate records of maintenance activities and chemical levels.
Front Desk Receptionist
Shasta Rock Club
01.2021 - 03.2022
- Greeted guests, managed check-ins, and maintained a professional, welcoming front office area.
- Answered questions and sold gym memberships.
- Learned to use RockGymPro software for efficient guest management.
- Developed strong, positive relationships with team members.
Route Setter
Shasta Rock Club
07.2020 - 03.2022
- Enhanced climber satisfaction and safety by designing diverse routes, inspecting and maintaining holds, using drills, organizing equipment, and following ladder safety protocols.
- Fostered teamwork and developed positive rapport with gym members, educating climbers on technique and engaging in friendly conversation.
Deli Clerk
Holiday Market
06.2021 - 01.2022
- Fulfilled online and in-person orders, answered questions, and precisely handled deli products such as an industrial meat slicer.
- Ensured food safety and maintained a safe, efficient workflow in a high-pace environment by staying aware of my surroundings and communicating with team members.
- Cleaned and prepped the deli area for the morning shift.
Line Cook
From the Hearth Cafe
07.2020 - 09.2020
- Managed multiple orders in a fast-paced environment during times of high client volume.
- Maintained cleanliness and safety standards collaboratively, ensuring adherence to health guidelines.
- Optimized productivity by organizing workstations during opening and closing procedures in a dynamic environment.
- Cleaned and prepped the kitchen for the morning shift.
Assistant Dance Teacher/ Substitute Teacher
California Dance Company
Anderson
07.2019 - 05.2021
- Interacted with diverse age groups from toddlers to adults.
- Maintained a positive environment, practiced professionalism through punctuality and policy adherence.
- Acted as a role model with passion and dedication to my activity.
- Supported rehearsal and performance coordination for student shows.
Education
Associate of Arts -
Shasta College
01.2023
Bachelor of Arts -
UC Berkeley
Berkely, CA01.2023
Skills
- Student Engagement
- Constructive Feedback
- Class Management
- Customer Service
- Adaptability
- Task Prioritization
- Inventory Management
- Pool Maintenance
- Office Organization
- Guest Relations
- Basic accounting
- Experience using RockGymPro software
- Technical equipment familiarity
- Machine Safety
- Sanitation and safety standards
- Product Stocking and Rotation
- Safe Food Handling Practices
- Operating fryers and grills
Additional Information
- Proficient in a range of laboratory techniques including dissection, slide preparation, microscopy, gel electrophoresis, PCR, and more.
- Proven ability to thrive in fast-paced environments, making efficient and sound decisions when necessary.
- Experienced in learning to navigate complicated database and software systems effectively.
- Maintaining an avid interest in learning new skills, and how to apply current skills in new environments.
Timeline
Kingman Hall Waste Reduction Manager
Berkeley Student Cooperative
09.2025 - Current
Stebbins Haus Maintenance Manager
Berkeley Student Cooperative
01.2025 - 05.2025
Pool Maintenance
Dan's Pool Service
06.2021 - 04.2023
Deli Clerk
Holiday Market
06.2021 - 01.2022
Front Desk Receptionist
Shasta Rock Club
01.2021 - 03.2022
Route Setter
Shasta Rock Club
07.2020 - 03.2022
Line Cook
From the Hearth Cafe
07.2020 - 09.2020
Assistant Dance Teacher/ Substitute Teacher
California Dance Company
07.2019 - 05.2021
Associate of Arts -
Shasta College
Bachelor of Arts -
UC Berkeley
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