Gwynn Razo
Pullman,WA
Summary
Highly motivated individual and hospitality service worker with a desire to take on new challenges. Responsible and motivated student who is efficient through communication, being proactive, and multitasking. Passionate about providing others with a good and comfortable experience by being aware and attentive to others' needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
CryBaby Cafe
Pullman, Washington
08.2025 - Current
- Operating coffee equipment, as well as following maintenance by cleaning and closing procedures.
- Serving and preparing food and drink items for customers while following health, safety, and sanitation guidelines.
- Making custom and hand-crafted beverages for customers based on preferences.
- Maintaining and building healthy, enjoyable relationships with co-workers and customers through good communication, anticipating needs, and remembering preferences.
Bartender
Etsi Bravo
Pullman, Washington
10.2024 - Current
- Mix cocktails and serve beverages to customers in a vibrant bar environment.
- Maintain a clean and organized bar area during busy shifts.
- Operate the cash register and Point of Sale (POS) system for transactions and make proper change for cash transactions for customers.
- Providing an enjoyable bar experience for guests by engaging in friendly conversation and tending to guests' needs.
Bartender/Barback
Emporium
Pullman, Washington
08.2024 - Current
- Maintaining knowledge of bar and menu items to prepare drinks and food recommendations while serving in a timely manner, to enhance customer satisfaction.
- Checking identification cards for proof of age to consume alcoholic beverages.
- Ensuring good communication with all staff and customers, including bouncers, to de-escalate conflicts.
- Stocked designated service areas with supplies during both slow and fast periods, including ice, napkins, straws, and other utensils.
- Preparing and serving a variety of cocktails and beverages to customers.
- Followed health and safety regulations in food and beverage service.
Lifeguarding
Pendleton Family Aquatic Center
Pendleton, Oregon
06.2022 - 08.2022
- Managing not only a safe but secure friendly enviornment for family and friends to enjoy.
- Enforcing the policies, poor rules, and procedures.
- Having a good and respectful attitude, and showing up to work on time.
- Maintained good time management skills, and prepared for anything to happen.
- Learned the proper techniques for handling biohazardous waste.
Education
Associate of Science - Animal Sciences- Undergraduate
Washington State University
Pullman, WA05-2027
Associate of Science - Science
Blue Mountain Community College
Pendleton, OR05-2023
High School Diploma -
Rosalia High School
Rosalia, WA06-2021
Skills
- Clear communication and active listening through customers and team collaboration
- Working with POS systems through the navigation of cash and card transactions
- Hospitality service and accommodation
- Ensuring a good environment and practicing safe food handling practices
- Memorization and organization
- Multitasking during both low and high service hours
- Lead by example, and use several methods to learn or teach new methods to others
Certification
- Washington State- Class 12 Mixologist Permit.
- Washington State Food Handlers License.
- Certified in CPR, AED, and First Aid.
Accomplishments
- Northwest Athletic Conference Academic Excellence Award- Blue Mountain Communication College.
- Heart of the Pack Award: Blue Mountain Volleyball
- Most Dedicated Player- 2021
Affiliations
- Companion Animal Club: President 2023
- Publicity Coordinator and Secretary- Associated Student Government. Blue Mountain: 2021-23
- Student Athlete- Volleyball and Basketball. Blue Mountain: 2021-23
Timeline
Barista
CryBaby Cafe
08.2025 - Current
Bartender
Etsi Bravo
10.2024 - Current
Bartender/Barback
Emporium
08.2024 - Current
Lifeguarding
Pendleton Family Aquatic Center
06.2022 - 08.2022
Associate of Science - Animal Sciences- Undergraduate
Washington State University
Associate of Science - Science
Blue Mountain Community College
High School Diploma -
Rosalia High School
Similar Profiles
Gaylou PabayoGaylou Pabayo
Barista/Coffee Shop Supervisor at Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean RoasteryBarista/Coffee Shop Supervisor at Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean Roastery
Adan HayesAdan Hayes
Cafe Server at Red Dirt Cafe, Mulbury Lane CafeCafe Server at Red Dirt Cafe, Mulbury Lane Cafe
Michelle GenceMichelle Gence
Assistant General Manager at Cafe Hollander Grand CafeAssistant General Manager at Cafe Hollander Grand Cafe
Dayna ReddishDayna Reddish
Cleaning Service at Self-employeedCleaning Service at Self-employeed
Stanley ParkerStanley Parker
Aquatics Professional at Tualatin Hills Parks And Recreation DistrictAquatics Professional at Tualatin Hills Parks And Recreation District