Gyasi Garcia
Brooklyn,NY
Summary
Dynamic professional with a proven track record at Macy's Inc., adept in customer service and vendor evaluation. Excelled in fostering strong relationships and negotiating cost-effective contracts, significantly enhancing operational efficiency. Skilled in problem-solving and creating impactful visual displays, consistently achieving sales goals through exceptional interpersonal skills and strategic supplier partnerships.
Overview
8
8
years of professional experience
Work History
Vendor
Macy's Inc.
10.2021 - Current
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Set up displays and signage to attract customers and boost sales.
- Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.
- Secured competitive pricing through effective negotiation strategies with suppliers.
Lead Sales Associate
Old Navy
08.2019 - 09.2021
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Caterer
Just Salad
08.2017 - 07.2019
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Cleaned and organized kitchen stations to promote team efficiency.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
Education
No Degree - Liberal Arts And Sciences
New York City College of Technology
Brooklyn, NY06-2020
Skills
- Issue resolution
- Customer service
- Vendor evaluation
- Relationship management
- Retail store operations
- Quality control
- Customer needs assessment
- Pricing and labeling
- Personable and friendly
- Problem-solving skills
- Visual displays and presentations
- Client relationship management
Timeline
Vendor
Macy's Inc.
10.2021 - Current
Lead Sales Associate
Old Navy
08.2019 - 09.2021
Caterer
Just Salad
08.2017 - 07.2019
No Degree - Liberal Arts And Sciences
New York City College of Technology
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