Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gyasi Garcia

Brooklyn,NY

Summary

Dynamic professional with a proven track record at Macy's Inc., adept in customer service and vendor evaluation. Excelled in fostering strong relationships and negotiating cost-effective contracts, significantly enhancing operational efficiency. Skilled in problem-solving and creating impactful visual displays, consistently achieving sales goals through exceptional interpersonal skills and strategic supplier partnerships.

Overview

8
8
years of professional experience

Work History

Vendor

Macy's Inc.
10.2021 - Current
  • Answered questions and assisted customers with item selection and location.
  • Met sales goals by offering excellent customer service.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
  • Set up displays and signage to attract customers and boost sales.
  • Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.
  • Secured competitive pricing through effective negotiation strategies with suppliers.

Lead Sales Associate

Old Navy
08.2019 - 09.2021
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.

Caterer

Just Salad
08.2017 - 07.2019
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.

Education

No Degree - Liberal Arts And Sciences

New York City College of Technology
Brooklyn, NY
06-2020

Skills

  • Issue resolution
  • Customer service
  • Vendor evaluation
  • Relationship management
  • Retail store operations
  • Quality control
  • Customer needs assessment
  • Pricing and labeling
  • Personable and friendly
  • Problem-solving skills
  • Visual displays and presentations
  • Client relationship management

Timeline

Vendor

Macy's Inc.
10.2021 - Current

Lead Sales Associate

Old Navy
08.2019 - 09.2021

Caterer

Just Salad
08.2017 - 07.2019

No Degree - Liberal Arts And Sciences

New York City College of Technology
Gyasi Garcia