GYASI KENNETH DAVIS
Houston,TX
Summary
- QUALIFICATIONS SUMMARY - Hhardworking student with a proven history of success building relationships and helping others. Patient listener who is skilled at calming angry customers so that issues can be addressed. Strategic thinker who excels at implementing creative solutions to solve problems. Proficient in Microsoft Word, Excel, PowerPoint. Ability to build rapport with clients. Excellent written and verbal communication skills Ability to prioritize and multitask. Results-oriented professional with a diverse background in customer service and retail. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
10
10
years of professional experience
Work History
Backroom/ Storeroom Associate
Marshalls
09.2022 - 04.2023
- Clear and breakdown the shipment/stock truck when it arrives.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Ran inventory to the sales floor.
- Assemble furniture, process shoes and purses for stocking on sales floor.
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Performed weekly inventory counts to verify stock levels.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Ground Package Handler
Fedex
08.2022 - 09.2022
- Lifted packages up to about 75lbs
- Worked inside a trailer along with 2 other package handler associates lifting and putting packages on an electronic conveyor belt, maintaining a certain speed and facility package count.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Loaded package containers onto forklifts and transported into packaging areas.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Stored and secured packages in designated areas to prevent damage and theft.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
DSP Delivery Driver
Amazon
10.2021 - 02.2022
- Completed delivery paperwork and daily logs in full.
- Unloaded packages at customer site by using manual jacks.
- Loaded and secured goods into van in order of delivery destination.
- Prepared and coordinated up to 60 deliveries each day.
- Adhered to all company guidelines and road regulations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
FT Package Loader
Amazon
08.2021 - 09.2021
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Operated scanning equipment to track orders and shipments.
- Followed all safety and security protocols to minimize risk of injury.
- Collaborated with team members to maintain efficient workflow.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Lifted and slid packages weighing up to 75 pounds on conveyor belts to transport items.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Assembled pallets and crates for secure transportation of materials.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Cashier
Food 4 Less
08.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Collected carts left in parking areas and returned to store.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Waiter
Best Waiters
09.2015 - 04.2017
- Served, waited, and cleaned for various events including: weddings, charities, and celebrity events
- Took orders, checked coats, resolved customer complaints, provided other assistance as needed
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Youth Basketball Coach
Skinner West Elementary School
06.2013 - 08.2016
- Worked over several summers as an assistant basketball coach for K-8th grade students who attended Skinner Wests’ summer basketball program
- Ran drills, coordinated games, assisted with skill-building
- Also assisted the primary coach with other activities as requested.
- Provided instruction to children and youth in fundamentals of basketball.
- Promoted good sportsmanship with competing teams on- and off-field.
Color Commentator/Show Host
Hoops High
09.2014 - 08.2015
- Worked through the After School Matters program as a sports broadcaster for basketball games at a local high school that were viewable online.
Education
Bachelor of Arts - Computer Science
University of The Potomac
Washington, DC12.2024
Associate of Arts - Computer Science
Harold Washington
Chicago, IL06.2022
Skills
- Organization and Categorization
- Process Payments
- Promotional Display Building
- Prepare Orders
- Motivated Team Player
- Restock Shelves
- Calculate Prices
- Hand Scanning
- Inventory Recordkeeping
- Warehouse Coordination and Support
- Pallet Staging
- Cash Register Operation
- Organized Paperwork
- Merchandising and Display
Timeline
Backroom/ Storeroom Associate
Marshalls
09.2022 - 04.2023
Ground Package Handler
Fedex
08.2022 - 09.2022
DSP Delivery Driver
Amazon
10.2021 - 02.2022
FT Package Loader
Amazon
08.2021 - 09.2021
Cashier
Food 4 Less
08.2018 - 08.2019
Waiter
Best Waiters
09.2015 - 04.2017
Color Commentator/Show Host
Hoops High
09.2014 - 08.2015
Youth Basketball Coach
Skinner West Elementary School
06.2013 - 08.2016
Bachelor of Arts - Computer Science
University of The Potomac
Associate of Arts - Computer Science
Harold Washington
Similar Profiles
KARIZSA LOPEZKARIZSA LOPEZ
Sales Associate at MarshallsSales Associate at Marshalls
Jesse BrandlJesse Brandl
Manager on Duty/Merchandise Sales Coordinator at MarshallsManager on Duty/Merchandise Sales Coordinator at Marshalls
Stephanie almeidaStephanie almeida
Recovery Clerk, Cashier, Stocker, Fitting Room at MarshallsRecovery Clerk, Cashier, Stocker, Fitting Room at Marshalls