Gylnisha Mays
Royse City
Summary
Transportation professional with steadfast commitment to safety and punctuality. Adept at managing student behavior and ensuring adherence to safety regulations. Known for fostering positive relationships with students, parents, and staff while adapting to changing schedules and routes.
Professional driver with strong commitment to ensuring safe and reliable transportation for students. Skilled in route planning, vehicle maintenance, and adherence to safety protocols. Known for effective communication, teamwork, and flexibility in adapting to changing schedules. Dependable and focused on delivering consistent results while fostering positive and secure environment for passengers.
Overview
8
8
years of professional experience
Work History
School Bus Driver
Community Independent School District
11.2023 - Current
- Ensured safety compliance during daily bus operations, adhering to local and state regulations.
- Managed student behavior effectively while maintaining a positive environment on the bus.
- Conducted routine inspections of bus systems and equipment to ensure operational readiness.
- Coordinated with school officials and parents regarding transportation schedules and student needs.
- Implemented efficient loading and unloading procedures, optimizing student safety during transitions.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Social Service Analyst
Department of Children and Family Services
09.2021 - 09.2023
- Assess, evaluate, and provide social services that are administered by the Department of Children and Family Services
- Interprets and applies complex federal, state and local laws and regulations, program directives, and agency policies and procedures
- Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed
- Serves as case manager for assigned caseload by recording findings, recommendations and services provided; completes case record forms and any necessary correspondence in connection with assigned cases
- Explains program to applicants and discusses its rules and procedures, assesses clients' willingness and ability to comply with program mandates, identifies barriers to participation, and selects resources to eliminate barriers
- Monitors program participation to determine compliance and takes appropriate action to ensure that participants fulfill program obligations
- Assist with representing the agency on client appeals and appeal hearings by compiling the Summary of Evidence and other agency documentation
Customer Experience Specialist
US Bank, Work From Home
08.2020 - 09.2021
- Identifies business opportunities based on knowledge of clients, markets, products, and services.
- Makes sales presentations to existing and prospective clients informing them of benefits of using the organization's products and services to meet their needs.
- Implements and maintains an effective referral network and call program to promote sales.
Teacher
Prime Time Head Start
11.2017 - 08.2021
- Serves as a Head Start Classroom Teacher modeling good teaching techniques and demonstrating new approaches.
- Establishes and maintains an acceptable classroom environment to satisfactorily meet the social, emotional, intellectual, and physical needs of each individual child.
- Guides classroom activities by choosing and designing appropriate materials, answering questions, guiding discussions, and using guidance techniques that build independence.
- Works jointly with Teacher Assistant in completing housekeeping tasks such as attendance records, meal census, lunch and snack routines, bathroom and tooth-brushing routines, and large and small group activities in the classroom.
- Is proficient in the administering and follow-through of all required screenings and assessments, including the LAP-D.
- Maintains written records of ongoing assessments of each child's growth and development which serves as the basis for individualized plans inclement to Head Start component areas.
- Participates with other staff members in the accomplishment of ongoing center activities such as recruitment, volunteer orientation, placement, planning special events, and substituting in other classrooms as needed.
- Works jointly with the Family Advocate in the health, nutrition, and social service needs of each family. Makes appropriate written referrals and ensures necessary follow-up.
- Utilizes data contained in medical, family, and child's records to develop plans emphasizing the parents are the prime educator of their child.
- Organizes parent/teacher team approach to planning activities to meet the child's needs. Conducts home visits/center conferences. Implements parent/teacher conferences, parent meetings, phone calls, etc. Records all contacts on contact record maintained in the family folder, coordinating with Family Advocate.
- Provides leadership and direction for the Teacher Assistant and classroom volunteers.
- Utilizes training opportunities to strengthen teaching abilities and job performance.
- Performs other Head Start duties as required to accomplish the Head Start mission.
Education
Child Development Associate (CDA) - Ancillary
Children’s Coalition Institute
Monroe, La11.2019
Elementary Education
Grambling State University
Grambling, La12.2014
High School Diploma - undefined
Richwood High School
Monroe, La05.2011
Skills
- Versatile, solutions-oriented, social analyst administrative professional with extensive experience in customer service Adapting to ever-changing guidelines and regulations Expert in directing teams in the delivery of exceptional service and reaching organizational goals prior to deadlines while adhering to set deadlines
- Leadership / Management
- Collaborative Communicator
- Skip Tracing collection
- Customer Support
- Employee Training
- Resource Allocation
- Claims Processing
- Turnaround call management
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Behavior management
- Commercial driving
- Special needs assistance
- Incident reporting
- Safety equipment usage
- Passenger management
- Punctuality
- Emergency procedures
- Vehicle inspections
- Defensive driving
- DOT regulations
- Route planning
- Transporting students
- License endorsements
- Pre-trip inspections
- Bus evacuation drills
- Customer-oriented
- Safe driver training
Timeline
School Bus Driver
Community Independent School District
11.2023 - Current
Social Service Analyst
Department of Children and Family Services
09.2021 - 09.2023
Customer Experience Specialist
US Bank, Work From Home
08.2020 - 09.2021
Teacher
Prime Time Head Start
11.2017 - 08.2021
Elementary Education
Grambling State University
High School Diploma - undefined
Richwood High School
Child Development Associate (CDA) - Ancillary
Children’s Coalition Institute
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