Gabriela Zuccaro
San Diego,CA
Summary
Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of clerical, administrative task's and computer software's. Motivated to learn, grow and excel in everything I do.
Overview
8
8
years of professional experience
Work History
Office Automation GS-05
Department Of Defense - Navy
05.2023 - Current
- I execute a variety of reports such as Weekly, Monthly, Percentage and daily Ship locators reports to ensure optimal performance of the barracks.
- Collateral Duty Safety Officer (CDSO) is my collateral duty. I carefully review 40+ employees Enterprise Safety Applications Management Systems (ESAMS) training requirements and complete Safety Inspections of all 4 buildings and I attend Naval Base San Diego Traffic/Rods council meetings quarterly.
- Government credit card holder. I purchase supplies for all of our buildings. I research and gather all documents needed such as Allocating and Certifying in the designated bank. Currently hold a Contracting Officer of the United States Certification. With much detail I keep our spending plan up to date and our inventory list.
- Monitor and evaluate training performance in Total Workforce Management Services (TWMS) of 40+ employees.
- Maintain up to date all employee files containing PII while adding all the proper training requirements to each hard copy and electronic files.
- Ensure DBIDS request containing PII is submitted correctly via encryption.
- NFAAS Coordinator for all 40+ employees at UH.
Front Desk Associate
Unaccompanied Housing
10.2022 - 05.2023
- Greeted sailors and visitors upon arrival, offered assistance and answered questions to build rapport while managing check-in process.
- Answered multiple phone calls to respond to inquiries and transfer calls to correct departments and personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Explained details regarding the barracks and nearby facilities to acclimate chiefs, Resident Advisor's (RA) and sailors.
- Created a spreadsheet in Excel to complete daily vacant bed reports to assure a correct and precise amount of beds available.
- Review Service Members orders and extension letters such as TAD orders and Memorandums to provide correct information in regards to a temporary or permanent party stay as well as identifying the Accounting Category Code (ACC) in the orders.
- I provided the sailors with the policies that need to be followed when living in government barracks.
- Maintained files up to date and filled documents daily.
- Reviewed all of the Government barracks and Public Private Venture (PPV) applications.
- Conducted room inspections and assisted Building Mangers submitting the results of the room inspection and Command Directed inspection forms in EMH.
- Review Basic Allowance for Housing (BAH) packets and confirm it meets the requirements in order to submit for processing.
Account Receivables Specialist
Heartland Meat Company
01.2022 - 10.2022
- Verified deposits, rectified discrepancies and processed end-of-day paperwork with 100% accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Matched purchase orders with invoices and recorded necessary information.
- Performed routine clerical and administrative functions. Input financial data and produced reports daily.
- Reviewed account data and activity to devise financial estimation reports and adjustments.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Credit Verification Accounting Operations
SettlementOne
08.2021 - 12.2021
- Operated computers with authorized access to credit reporting bureaus and agencies to record, store and analyze information.
- Verified application and account details to accurately asses credit and financial risks of potential clients.
- Updated client accounts with new information and verified data for informed credit approvals.
- Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty.
- Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
- Monitored accounts for signs of fraud.
- Monitored client abilities and account information to determine appropriate credit approval decisions.
- Managed account data and verified information with clients, past creditors and other involved parties.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
Property Management/Leasing Coordinator
Liberty Military Housing
11.2019 - 08.2021
- Maintained military satisfaction with forward-thinking strategies focused on addressing needs and resolving concerns
- Provided primary support to internal and external military personnel and their families in a fast-paced environment
- Completed daily accounting tasks including tracking funds, preparing deposits and reconciling accounts.
- Maintained integrity of general ledger, including chart of accounts.
- Created invoices and collected payments from clients.
- Created and received PO's
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs
- Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all government federal housing requirements
Sales And Marketing Business Consultant
220 Marketing Group
07.2019 - 11.2019
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Owned all aspects of sales planning, development, team and account management
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Built relationships with customers and community to establish long-term business growth
- Targeted prospects in other territories through careful research of competitor products, services and trends
Loan Coordinator
Capita Mortgage
04.2019 - 07.2019
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information
- Reviewed financial statements and made sure we had all the documents needed
- Successfully closed loans every month
- Assisted senior-level credit officers with complex loan applications
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Developed team communications and information for borrower meetings
Associate Banker
J.P Morgan Chase
06.2016 - 04.2019
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft
- Opened accounts with cross sale products opened
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
- Promoted products or services to each customer to consistently achieve sales targets
- Performed all transactions in cordial, efficient and professional manner
- Maintained friendly and professional customer interactions
Education
Criminal Justice
San Diego Mesa College
San Diego, CASkills
- Financial transactions expertise
- Government Purchase Card holder
- Contracting Officer of the United States
- Collateral Duty Safety Officer (CDSO)
- Spanish speaking
- Expert in clerical and administrative duties
- Knowledgeable in word processing and spreadsheet software's
- Excellent time management skills
- Detail-oriented
- Savvy relationship-builder
- Goal-oriented
Timeline
Office Automation GS-05
Department Of Defense - Navy
05.2023 - Current
Front Desk Associate
Unaccompanied Housing
10.2022 - 05.2023
Account Receivables Specialist
Heartland Meat Company
01.2022 - 10.2022
Credit Verification Accounting Operations
SettlementOne
08.2021 - 12.2021
Property Management/Leasing Coordinator
Liberty Military Housing
11.2019 - 08.2021
Sales And Marketing Business Consultant
220 Marketing Group
07.2019 - 11.2019
Loan Coordinator
Capita Mortgage
04.2019 - 07.2019
Associate Banker
J.P Morgan Chase
06.2016 - 04.2019
Criminal Justice
San Diego Mesa College
Similar Profiles
Donté WallerDonté Waller
Deputy Team Lead Financial Management Analyst I (Civilian) at United States Department of the Navy Department of the Navy (DON) – United States Defense Agency Financial Management Operations (FMO) DivisionDeputy Team Lead Financial Management Analyst I (Civilian) at United States Department of the Navy Department of the Navy (DON) – United States Defense Agency Financial Management Operations (FMO) Division
Ramona NunezRamona Nunez
Civil Service Engineer at Department Of Defense - NavyCivil Service Engineer at Department Of Defense - Navy
Erik GardnerErik Gardner
Director, NavalX Palmetto Tech Bridge at Department Of Defense - NavyDirector, NavalX Palmetto Tech Bridge at Department Of Defense - Navy
Katie TorresKatie Torres
Travel Agent Assistant at Department Of Defense - NavyTravel Agent Assistant at Department Of Defense - Navy
Phoebe NguyenPhoebe Nguyen
Test Engineer / Electrical Engineer 2 at Raytheon Missiles and DefenseTest Engineer / Electrical Engineer 2 at Raytheon Missiles and Defense