Gziah Nunez
Lawrence,MA
Summary
Proven to excel in fast-paced environments, I leveraged my quick learning and problem-solving skills at Owen and Ollies Restaurant and Pub to enhance dining experiences. Skilled in dining customer service and data interpretation, I effectively managed customer relationships and supported project needs, demonstrating a positive and professional demeanor under pressure.
Overview
8
8
years of professional experience
Work History
Waiter
Owen and Ollies Restaurant and Pub
05.2024 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
Waiter
Bertuccis Kitchen
03.2017 - 05.2024
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Intern
Lawrence District Court
06.2023 - 08.2023
- Sorted and organized files, spreadsheets, and reports.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
Education
Bachelor of Arts - Psychology
University of Massachusetts - Lowell
Lowell, MA05-2023
Skills
- Dining customer service
- Cash Handling
- Relationship Management
- Positive and professional
- Presentations
- Report Writing
- Project Support
- Computer Skills
- Data Interpretation
- Problem-Solving
- Quick Learner
- Public Speaking
- Collaboration
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Waiter
Owen and Ollies Restaurant and Pub
05.2024 - Current
Intern
Lawrence District Court
06.2023 - 08.2023
Waiter
Bertuccis Kitchen
03.2017 - 05.2024
Bachelor of Arts - Psychology
University of Massachusetts - Lowell
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