Ha Dang
Oklahoma,Oklahoma
Summary
Motivated Supply Chain Management graduate with solid knowledge in inventory control, order management, and customer service. Demonstrates strong organizational abilities and a commitment to optimizing supply chain operations. Eager to contribute strong organizational skills and supply chain knowledge to optimize logistics and inventory processes.
Overview
7
7
years of professional experience
Work History
Manager Assistant
Paris Nails
11.2024 - Current
- Assist in overseeing daily operations, including staff scheduling and front-desk coordination.
- Manage supply inventory and coordinate vendor orders to maintain stock levels.
- Train and support team members to improve service efficiency and customer satisfaction.
- Handle customer concerns, manage payments, and ensure smooth workflow throughout the salon.
- Maintain accurate records of appointments, supplies, and store expenses.
Online Retail Seller
Self-Employed via Poshmark
10.2019 - Current
- Manage full-cycle operations including sourcing, inventory management, and fulfillment.
- Use data to forecast product demand and track sales performance.
- Create engaging product listings and marketing campaigns to boost traffic.
- Maintain high customer satisfaction through timely responses and issue resolution.
- Handle logistics, returns, and bookkeeping independently.
- Analyzed sales data for trends and opportunities for improvement, implementing changes as necessary for continued growth.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Increased overall efficiency by regularly reviewing operational processes and making improvements where needed.
Receptionist
King Nails
05.2024 - 11.2024
- Scheduled appointments and confirmed bookings via scheduling software.
- Tracked and restocked salon inventory, ensuring timely ordering of supplies.
- Processed customer transactions and managed daily reports.
- Provided friendly front-desk service and supported salon operations.
Front Desk Receptionist
OH Nails Spa
11.2018 - 10.2019
- Managed client scheduling and coordinated staff appointments.
- Monitored and reordered supplies to maintain day-to-day operations.
- Delivered excellent customer service and handled general admin tasks.
Education
Bachelor of Science - Supply Chain Management
Arizona State University – W. P. Carey School of Business
Tempe, AZ05.2025
Associate of Science - Business
Chandler-Gilbert Community College
Chandler, AZ05-2021
Skills
- Inventory Management & Supply Replenishment
- Microsoft Office (Excel, Outlook, Word)
- Order Processing & Returns
- Salesforce & CRM Systems
- Data Entry & Basic Analytics
- Live Chat & Customer Email Support
- Scheduling & Calendar Management
- Creative Problem Solving
- Detail-Oriented and Reliable
- - Bilingual: Vietnamese & English
Languages
Vietnamese
Native or Bilingual
Timeline
Manager Assistant
Paris Nails
11.2024 - Current
Receptionist
King Nails
05.2024 - 11.2024
Online Retail Seller
Self-Employed via Poshmark
10.2019 - Current
Front Desk Receptionist
OH Nails Spa
11.2018 - 10.2019
Bachelor of Science - Supply Chain Management
Arizona State University – W. P. Carey School of Business
Associate of Science - Business
Chandler-Gilbert Community College
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