HA NGUYEN
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head Chef/Small Business Co-Owner
Banh Mi Bistro Vietnamese Eatery
12.2015 - 01.2024
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed relationships with regular customers, learning what they like and don't like and preparing their food specifically for to their tastes.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Hired, managed, and trained kitchen staff.
- Created recipes and prepared advanced dishes.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
Restaurant Assistant Manager
Little Saigon Restaurant
05.2005 - 05.2015
- Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
- Increased sales by regularly promoting specials and upselling menu items to guests.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Ensured smooth restaurant functions with effective team communication and coordination among staff members.
- Performed regular maintenance tasks on equipment to ensure optimal functionality during busy periods.
- Developed strong relationships with frequent customers.
Education
High School Diploma -
Trường THPT Đông Hà
Dong Ha, Vietnam05.2004
Skills
- Nutritional knowledge
- Food Safety
- Kitchen Management
- Team Management
- Menu development
- Menu Planning
- Waste Reduction
- Food Safety Regulations
- Kitchen Operations
Languages
Vietnamese
Native or Bilingual
Certification
SERV SAFE- Food Manager's Certification
Timeline
Head Chef/Small Business Co-Owner
Banh Mi Bistro Vietnamese Eatery
12.2015 - 01.2024
Restaurant Assistant Manager
Little Saigon Restaurant
05.2005 - 05.2015
High School Diploma -
Trường THPT Đông Hà
SERV SAFE- Food Manager's Certification
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