Summary
Overview
Work History
Education
Skills
Certification
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Timeline
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Ha Tran

Denton,TX

Summary

I Graduated Lamar High school with a diploma, volunteered in extracurricular activities including the food pantry and church services. I was chosen for: “Who’s Who among American High School Students”. I was a previous flight student pilot for U.S. Aviation Academy in Denton Texas. I have experience in customer service, sales, retail, security, and transportation. I had previous experience in microsoft word, excel, and power-point. I am professional, cooperative, prompt, respectful to all, quick learner, self motivator, and dependable with perfect attendance. I am known for years as a skilled flex security officer with relevant experience in providing top-notch security services across various settings. Strengths include critical thinking, exceptional observational skills, and ability to adapt quickly to changing environments. Notably contributed to enhancing overall safety in previous roles via implementation of effective security protocols and procedures.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Gozone Via Partner

GoZone
Denton, Texas
10.2024 - Current

Duties: Responsible for picking up and dropping off passengers using a dedicated GoZone vehicle, with trips booked though the Via app, following dynamic routes based on real-time passenger demand within designated service zones serving for Denton and Lewisville

Key aspects of Via Driver partner position:

· On-demand service

· Flexible scheduling

· Passenger interaction

· App based dispatch

· Vehicle maintenance and safety

· Accessing the Via driver app to accept ride requests

· Navigating to pick-up locations using GPS and the app

· Communicating with passengers through the app or verbally

· Following traffic rules and safety protocols

· Maintaining a clean and professional appearance

Flex Security Officer

Brosnan Risk Consultants
Dallas, TX
06.2024 - Current
  • Act as a crime deterrent while maintaining a positive and professional demeanor
  • Provide exceptional customer service and maintaining a safe, secure work environment
  • Foot Patrol to scan all RFID tags inside the building premises and operate company vehicle to patrol all parameters of the parking lot
  • Report all issues to Asset Protection and floor leads of any suspicious activity, merchandise theft, broken seals of emergency exit doors, and safety issues
  • Monitor and remove suspicious individuals, solicitors, beggars, loitering vagrants, and disruptive customers off the property
  • Being present as a secondary witness and escort for Asset Protection during the procedure of seizing a customer of merchandise theft until further notice or until the police arrives, and submitting a detailed completed incident report to the client and Brosnan Risk Consultants
  • Turn back all equipment of keys, radio, and cell phone to the company safe.

Down streamer

Duraline LLC
Gainesville, TX
10.2023 - 03.2024
  • Manually align conduit pipes safely on reels, cut, tape, roll, and prepare all conduit for preparation of shipment for commercial telecommunication companies for Verizon, ATT, and Encore.

Patrol Officer

Statewide Patrol
Irving, TX
08.2023 - 10.2023
  • Position of a patrol officer to operate company vehicle to drive to designated locations according to route contract to observe, report, record time of arrival and departure for each required location
  • Protect property from trespassers, vagrants, loitering, and vandalism.

DSP driver

Onpoint LLC/Amazon
Lewisville, TX
04.2023 - 03.2023
  • Report on site for the DDF1 warehouse to attend mandatory group safety meeting
  • Log in to all 4 apps (sling, ADP, Mentor, and Chime) for assigned vehicle inspection report
  • Driver is required to load up all bags for deliveries according to assigned route
  • Deliver all required packages to the correct address
  • Assist with other drivers with unfinished packages, and keeping in touch with dispatch of any issues and to receive further instructions
  • Report back to base to return all required equipment back and any undelivered packages to dispatch at the end shift.

Hotel Security officer

Thomas Protection Group LLC.
Farmers Branch, TX
02.2023 - 03.2023
  • Report to the hotel premises to report to the hotel front desk to retrieve binder and security deterrent light flasher
  • Record and make hourly reports, perform a car count start and end of shift, barricade required entrance and exits with caution cones, and make sure all door and widows to the buildings are locked and parking lots are secured.

Loss Preventions Associate

Winston Hospitality
Thackerville, OK
12.2022 - 01.2023
  • Responsible for working with all departments to ensure guests and employee satisfaction
  • Observe and report observations through patrols of both the inside and outside of the hotel
  • Key control
  • Lost and found
  • Radio control
  • Responsible for participating on the hotel safety committee
  • Ensures security for the hotels customers for Winstar World and the hotels brand
  • Practices the Winstar World hotel culture and ensures all cultural expectations are implemented and regularly practiced throughout the hotel
  • Supports hotels training needs and efforts
  • Responsible for performing 'other duties' as assigned by management.

Independent 1099 contracting Driver

Dart Couriers
Haltom City, TX
08.2022 - 11.2022
  • Login to Datatrac and telegram systems at home base location for attendance and work availability
  • Received work job order instruction to arrive at designated business to pickup hotshot loads to deliver to address located on the job order description
  • Driver is required to keep in contact with clients to give estimation arrival time of load
  • Made sure product is unloaded with proper care and placed at specific location according to the client’s request
  • Made sure customer invoices and signatures are received at delivery site
  • Kept close contact on telegram systems with dispatchers with any question, issues, or delays with the job order.

Independent 1099 contracting driver

JET Couriers
Lewisville, TX
05.2019 - 07.2022
  • Position involves delivering hotshots, expresses, and regular deliveries loads to different local businesses, houses, construction sites, churches, hospitals and schools
  • Carried long haul loads to different cities including long distant rural regions in the state of Texas, Oklahoma, and Louisiana when run is given by dispatch
  • Complete daily permanent mail schedule to deliver certified mail to banks, insurance company, and processing airport facilities in Plano to deliver their sanitation supplies to the DFW airport.

Security professional/Emergency on-call Rover/Flex officer/Floater Security contractor

Allied Universal Protection Service
Dallas, TX
02.2016 - 05.2019
  • Performed necessary 24-7 on call immediate position filled in at different security contracting sites protecting property and being a deterrent of crime related activities
  • Performed all necessary duties involving customer service, building business clientele customer relations, follow all building policy and procedures according to contracting site per client request
  • CPR trained and certified
  • Experience in security monitoring systems, operating company vehicle, golf carts, radios, metal detectors, operating badge issuing reader development systems.

Quest Diagnostics contracting Security officer

Guardsmark
Dallas, TX
07.2015 - 09.2015
  • Contracting business for Quest Diagnostics in Irving TX
  • Patrol inside and outside the facility and scan badge readers next to office, entry, and exit doors
  • Answer phone calls on company phone
  • Write hourly occurrences on daily report
  • Assist and greet all customers, clients, and contractors
  • Allow only authorized personnel access to the warehouse and record their log information
  • Report any building issues or concerns to the Lead manager maintenance engineer
  • Follow any implementing instructions from direct management.

Temporary Security Advisor/explosives manufacturer warehouse assembler

Jibe Staffing
Arlington, TX
07.2013 - 05.2015
  • Hourly patrol driving the fleet lot and watching the equipments, trucks, employees on the weekdays, fence lines, and the entire property
  • Performing hourly computer logins by inputting hourly information in activity report, logging in company vehicle inspection maintenance reports, cleaning the truck beginning and end of shift, watching over the employees, and reporting any problems to higher management and checking the doors to make sure it is locked and setting the alarm and locking the gate and activating the security system on the weekends
  • Worked for Titan Energetic in Milford, TX processing and assembling and packaging explosive materials for agriculture, construction, and mining, machinery, manufacturing, oil fields, machinery and equipment.

Store Associate

Tuesday Morning
Waxahachie, TX
05.2009 - 02.2011
  • Keeping store clean, organizing shelves (recovery), unloading boxes, putting merchandise on units, implement new label change for yearly markdown prices
  • Operate a cash register, assisting, and checking out customers
  • Perform nightly cash count and store closing procedures
  • Performed mandatory yearly inventory count.

Security officer

Imperial Security
Fort Worth, TX
03.2006 - 12.2008
  • Inspect and gather information on vehicles entering and exiting property, search employees along with personal items through metal detector and pad down procedure and secure property of all FedEx ground properties according to contract
  • Perform hourly patrol with company golf cart on warehouse dock.

Education

Sam Houston/Arlington/Lamar High School

US Aviation Academy

Skills

Electronic surveillance

  • Emergency Response
  • CCTV Monitoring
  • Identification verification
  • Stationary surveillance
  • Conflict de-escalation
  • Fire safety training
  • Detail Oriented
  • General security
  • Screening wands
  • Incident Reporting
  • Interior and exterior patrol
  • Complex Problem-Solving
  • Conflict resolution techniques
  • Report Writing
  • First aid and CPR certified
  • Shift work experience
  • Security systems knowledge
  • Materials transport
  • Driving in adverse conditions
  • Inclement weather driving
  • City and non-city driving
  • Heavy lifting, unloading, and loading materials
  • GPS, map reading, and route planning
  • Radio communication to dispatch for both security and transportation
  • Passenger transportation
  • Commercial driving

Certification

  • High School Diploma
  • Plaque and book for 'Who’s Who among American High School Students'
  • IACRA Flight student in Training license
  • JJ Keller driver’s certificate operator of a 26’ box truck with Amazon
  • Expired Texas class A commercial permit license
  • Texas Private Online Security (TOPS) level II non-commission private security License
  • Required company paid hands on training CPR

Primarycell

(214)-235-9954

Secondarycell

(469)-990-1330

Secondaryemail

talenia88@gmail.com

Timeline

Gozone Via Partner

GoZone
10.2024 - Current

Flex Security Officer

Brosnan Risk Consultants
06.2024 - Current

Down streamer

Duraline LLC
10.2023 - 03.2024

Patrol Officer

Statewide Patrol
08.2023 - 10.2023

DSP driver

Onpoint LLC/Amazon
04.2023 - 03.2023

Hotel Security officer

Thomas Protection Group LLC.
02.2023 - 03.2023

Loss Preventions Associate

Winston Hospitality
12.2022 - 01.2023

Independent 1099 contracting Driver

Dart Couriers
08.2022 - 11.2022

Independent 1099 contracting driver

JET Couriers
05.2019 - 07.2022

Security professional/Emergency on-call Rover/Flex officer/Floater Security contractor

Allied Universal Protection Service
02.2016 - 05.2019

Quest Diagnostics contracting Security officer

Guardsmark
07.2015 - 09.2015

Temporary Security Advisor/explosives manufacturer warehouse assembler

Jibe Staffing
07.2013 - 05.2015

Store Associate

Tuesday Morning
05.2009 - 02.2011

Security officer

Imperial Security
03.2006 - 12.2008

Sam Houston/Arlington/Lamar High School

US Aviation Academy
Ha Tran